Integration with external systems

CyberCNS supports integrations with a number of third-party products.

PSA Integrations like ConnectWise, AutoTask & SyncroMSP integrate with a ticketing system. Simply provide your PSA credentials and the ticketing integration feature will be available to your users. (e.g. assigning a vulnerability as a ticket to a technician).

Other integrations like Jira, Microsoft Teams, Email, Slack, Webhook are widely used as communication channels to notify users about the current status of security across your organization assessed by CyberCNS.

SFTP Integration will enable you to store generated reports at a common location. This feature is provided to avoid the problem of limits some organizations set to the size of files attached to emails.

Other integrations are listed below, with a summary of the steps required to implement the integration. For detailed instructions, follow the link provided.

Connectwise Integration(ConnectWise (Manage) Integration ): For Connectwise Integration, enter the credentials and then generate a public key and private key. Next, you need to do the company mapping and the ticket will be created accordingly.

Auto Task Integration (AutoTask Integration): For Auto Task Integration, enter the credentials and and an integration code. Next, provide the service ticket rules and tickets will be created accordingly.

Syncromsp Integration(SyncroMSP Integration): For Syncromsp Integration, enter the credentials and the API permissions to provide the API key. Next, you need to add service ticket rules and tickets will be created accordingly.

Azure AD Integration(Azure AD Legacy and Office 365 Integration): For Azure AD Integration, enter a Name and choose CSP or Non-CSP account as required. Next, select and map the company for those credentials.

Email Integration(Email Integration): For Email Integration, enter the SMTP Name, SMTP Port, SMTP username, SMTP password, From address, and Test address. After saving the credentials, select and map a company to the credentials. You can add multiple sites and multiple company mappings.

Microsoft Teams Integration(Microsoft Teams Integration): For Microsoft Teams Integration, enter Identifier Name and MS Teams Webhook URL.

Slack Integration(Slack Integration): For Slack Webhook Integration, enter Enter Name, Slack Webhook URL and select the associated company.

Sophos Firewall Integration(Sophos XG Firewall Scan): For Sophos Firewall Integration, enter Name, Hostname/IP Address, Port Number, Username, Password, and then select an associated company and Probe/Agent.

Fortigate Firewall Integration(FortiGate Firewall Scan): For Fortigate Firewall Integration enter Name, Hostname/IP Address, Port Number, Username, Password, and then select an associated company and Probe/Agent.

Sonic Firewall Integration(Sonicwall Firewall Scan): For Sonic Firewall Integration enter Name, Hostname/IP Address, Port Number, Username, Password, and then select an associated company and Probe/Agent.

Kaseya Integration(Kaseya BMS Integration): For Kaseya Integration, enter Name, Username, Password, Domain, and Mekhilta Pisḥa. Next, select and map the company to those credentials.

Datto RMM Integration(Datto RMM - Old Interface & Datto RMM - New Interface): For Datto RMM Integration, enter Name, API Key, APISecret, and Domain. Next, select and map the company to those credentials.