How To: Unlock Zitadel User Account

Owned by Ryan Seymour, created
Aug 15, 2024
1 min read

Overview

This document reviews how to unlock a user account from the Zitadel portal (authprod.myconnectsecure.com)

Prerequisites

Org Admin user role in the Zitadel portal

Instructions

  1. Login to the ConnectSecure Portal (portal.myconnectsecure.com)

  2. Tap on the user avatar > Profile option

image-20240815-200741.png

  1. From the Users menu, tap on Actions > Unlock User

image-20240815-200854.png

Need Support?

Do you need help? You can access our support portal to create, view, and update tickets anytime.

https://cybercns.freshdesk.com

Click below to be directed to our secure support portal or email support@connectsecure.com to open a ticket.

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