EMAIL: Email Integration


Overview

Integration with Email allows ConnectSecure to send outbound emails for notification and report scheduling.


Getting Started

Navigate to Global > Settings/Integration > then tap the Email tile.

image-20240607-185704.png

Setup

Credentials

Complete the required fields and tap Update to continue:

Name: Enter a name of your choice for the SMTP email credentials.

SMTP Host: Enter the hostname of the SMTP server. (Example: email-smtp.us-east-1.amazonaws.com)

SMTP Port: Enter the port to be used for SMTP (Example: 465)

SMTP Username: Enter the SMTP username for authentication.

SMTP Password: Enter the password for the username used for authentication.

Email Address to Send From: Enter the email address used for send as / send from.

SSL Status: Select the checkbox for SSL encryption on the port connection.

TLS Status: Select the checkbox for TLS encryption on the port connection.

Email for Test Email Check: Enter the email address to get a test email.

Associated Company: Leave blank to associate for all companies.


Event Set

This is where you configure the Event Set (Alerts).

Refer to our KB here for details on Event Sets: https://cybercns.atlassian.net/wiki/x/UYCugg


Integration Rules

Here, we define which email address will be notified based on the above-configured Event Set(s).

Complete the required fields to save.

Name: Give the integration rule a name of your choice.

Email ID: Enter the email address(s) comma separated to receive any configured Event Set alert.

Email Address Send From: Enter the email address used for sending.

Send Reply to Email: Enter the email address used for replies.

Event Set: Select the Event Set for the associated email profile to use.

image-20240607-192012.png

Company Mapping

This is where you map your ConnectSecure company to the Integration Rule(s) and can enable the ‘Create Email Alert’ box to enable this rule.

You can map a company without selecting an Integration Rule.


Get Support

Contact our support team by sending an email to support@connectsecure.com or by visiting our Partner Portal, where you can create, view, and manage your tickets.

https://cybercns.freshdesk.com/en/support/login


Â