V3 Offboarding

The below process will permanently delete all data from the portal.

Please download OR schedule all the neccessary reports from the portal and ensure that no other data is required from the portal.
Remove all configured Integrations. To do this, go to the Global > Settings/Integration menu and tap on the tiles where you see the green check mark.

Uninstall the agent(s). You can do so from the Global > Probes/Agents menu by selecting and using the Global Actions button and tapping Uninstall.

Agent must be online to be successfully uninstalled with our command

You can also do a single probe/agent using the three-dot Action menu.

Delete the company from the portal. To do so, select the company, tap the Overview option, and choose the Delete Company button.

This will delete the company from the portal permanently

Need Support?

Do you need help? You can access our support portal anytime to create, view, and update tickets.

Click below to be directed to our secure support portal or email support@connectsecure.com to open a ticket.