CyberCNS Essentials

This page presents an overview of the high-level processes to help you understand and navigate our platform. The flowchart is a visual guide outlining the essential steps to utilize CyberCNS effectively.

While not an exhaustive representation of all features, this flow chart offers a clear pathway to accomplish the core functionalities of our product, be it CyberCNS V3( Self-Hosted) or CyberCNS V3 (SaaS). Whether you are a new user seeking an introduction or an existing user looking for a quick refresher, this resource will assist you in grasping the essential workflow of the platform.

Education and Support Resources

Use the table below to see our resources for the corresponding process from the essentials flowchart above.

CyberCNS Process	YouTube Video Link	Confluence Documentation Link

CyberCNS Process	YouTube Video Link	Confluence Documentation Link
Agent Deployment	https://youtu.be/f6DZA0aPvUg	https://cybercns.atlassian.net/wiki/spaces/Verison2/pages/1631420520
Application Baseline (optional)	https://youtu.be/PF5cYj2i9YM	https://cybercns.atlassian.net/wiki/spaces/Verison2/pages/1636925441
Attack Surface Mapper	https://youtu.be/0CGs647yyl8	https://cybercns.atlassian.net/wiki/spaces/Verison2/pages/2000257025
Creating Companies	https://youtu.be/WhSMXaLz3Pc	https://cybercns.atlassian.net/wiki/spaces/CYB/pages/287768665
Dashboards	https://youtu.be/4F8_DCk4MjY	https://cybercns.atlassian.net/wiki/spaces/~63efc6e0d4dc4e35db11d713/pages/1970896987
Discovery Settings (Probe Only)	https://youtu.be/tPhzg-21AZY	https://cybercns.atlassian.net/wiki/spaces/Verison2/pages/1653342209/Probes+Agents#Discovery-Settings
Integrations	https://youtu.be/snaUsMohc0g	https://cybercns.atlassian.net/wiki/spaces/Verison2/pages/1604091961
PII Scan	https://youtu.be/gYBIJbBWfcU	https://cybercns.atlassian.net/wiki/spaces/Verison2/pages/1956708428/Personal+Identifiable+Information+%28PII%29+Scan+Beta
Reporting	https://youtu.be/TzFbY0NfKGM https://youtu.be/4F8_DCk4MjY https://youtu.be/6JFeNutmgOc	https://cybercns.atlassian.net/wiki/spaces/Verison2/pages/1817477146 https://cybercns.atlassian.net/wiki/spaces/Verison2/pages/1720582174 https://cybercns.atlassian.net/wiki/spaces/Verison2/pages/1813643269 https://cybercns.atlassian.net/wiki/spaces/Verison2/pages/1678114817
Scan Results	https://youtu.be/JuA1vsbAJn0 https://youtu.be/_1XNJX0z9Ys	https://cybercns.atlassian.net/wiki/spaces/Verison2/pages/1623326767 https://cybercns.atlassian.net/wiki/spaces/Verison2/pages/1715339265 https://cybercns.atlassian.net/wiki/spaces/Verison2/pages/1618411521 https://cybercns.atlassian.net/wiki/spaces/Verison2/pages/1678082049
Scans		https://cybercns.atlassian.net/wiki/spaces/Verison2/pages/1816985629
Scheduler	https://youtu.be/6xCBOUM-DHo	https://cybercns.atlassian.net/wiki/spaces/Verison2/pages/1636794393
Third Party Patching		https://cybercns.atlassian.net/wiki/spaces/Verison2/pages/1871151105

ConnectSecure Essentials Getting Started Guide

Use the ‘checklist’ below to guide yourself through the essentials flowchart and streamline your deployment.

Company Creation - first, you need to get your companies created in CyberCNS. You can do this manually or use a supported PSA integration and import them. Check out the video to see this done, or you can visit our 'Integrations' page to see the step-by-step guides for each PSA integration. Generally, you will create include your own internal company, your customers, and any test companies. After you are up and running with the tool, you can leverage our ‘Sales Toolkit / Assessment View ’ to also bring in prospects, leads, or any potential new customers.

Install CyberCNS Agent - deploy the CyberCNS agents to your endpoints. We provide the pre-built scripts for easy deployment using your RMM tools or any other scripting platforms. Two main agent types will be used when deploying which include the probe or lightweight agent.

Lightweight Agent - most widely used and should be installed on all endpoints for continuous vulnerability scanning and remediations; not needed if a Probe is installed on the endpoint.

Probe Agent - would recommend one probe per network; this agent has the same functions as the lightweight agent but also offers additional network asset discovery (probe) capabilities.

Note: Discovery Settings are required on the Probe Agent to successfully scan; please check out the ‘Discovery Settings’ document for detailed information on how to configure or check our the YouTube video library at www.connectsecure.com/videos

Note: Check out the Supported Versions page to see a list of supported operating system builds, which include Microsoft Windows, MAC, Linux, and ARM (Raspberry PI) operating systems.

Configure a Scheduler - use a scheduler to configure the automatic scan jobs for all agents so the vulnerability data is updated regularly and no need to wait for manual scans. You can always initiate a manual scan any time you want.

Remediation Plan - Check the remediation plan to view the discovered vulnerabilities, which include missing operating system patches, out of date applications, and any application baseline rules that are applied. These items should be raising tickets within your integrated PSA or sending alerts via email / webhook so you have the data to report on and can be proactively managing remediations.

Vulnerabilities - Use this view to see all company or global level vulnerabilities by operating system, severity, and CVEID. You can drill through each of the listed categories by clicking down to get to the details.

Ticket Creation - Take advantage of CyberCNS integrations with PSA tools and send your choice of alerts from CyberCNS through to your ticketing systems. Define your priorities, statuses, types, and more. We have a full listing located here for supported ticketing systems.

Third Party Patching - keep third-party applications updated with CyberCNS patching engine, which supports over 500+ applications. You can find that full list here: Third-party patching applications

Reporting - See your data with CyberCNS reporting options, which include Standard Reports, Report Customization, Report Builder, and our Overview Dashboards. All reports can be completely while-labeled and customized from the ground up.

If you have any feedback we welcome your thoughts and ideas, please email to education@connectsecure.com

Need help on something here? Get in touch with our support teams by emailing to support@cybercns.com