This is your view of all the agents at the selected company. Agents include active installed Probe or Lightweight as well as Deprecated Agents.
Key Functions on Agents View
Download the company-based Agent installer
Download/upload Agent one-time scan
Manage the company-level mappings for Discovery Settings and Credentials
Perform mass and single-agent actions for maintenance and various actions
Company Agents - Table of Contents
Company Agents - Installation Options
The Company Agents screen is where you will obtain the ConnectSecure Agent installation packages for Microsoft Windows, MAC, Linux, and ARM operating systems.
Visit our page here for a full listing: https://cybercns.atlassian.net/wiki/spaces/CVB/pages/2083061761/V4+Agent+Types#Supported-Operating-Systems
Tap on the agent download icon on the toolbar.
The agent ALWAYS installs as a Lightweight by default. Once started, you must use the Discovery Settings to convert the Lightweight to a Probe. This process can take 15 minutes.
We have built a dedicated page that contains agent installation details here:
One-Time Scan Agent
Remote Agent Install
You can use the ‘Remote Install’ option on probe-discovered assets to attempt to install the lightweight agent.
Company Agents - Overview
Tap between the Probe Agents, LightWeight Agents, or Deprecated Agents tabs.
Company Agents - Details
The table below has the data fields available under the column selector.
Label | Description |
|---|---|
Status | Displays the online status of the asset |
Host Name | Displays the agent's Host Name |
IP | Displays the agent's local IP address |
Version | Displays the ConnectSecure Agent Version Number |
Agent Type | Displays the Agent Type (Example: Lightweight, Probe) |
OS Name | Displays the Operating System Name (Example: Windows, macOS, Linux) |
OS Platform | Displays the Operating System Platform (Example: Microsoft Windows Server 2022 Standard) |
Kernel | Displays the Kernel version of the operating system |
Installed Date | Displays the Installed Date of the ConnectSecure Agent |
Last Scanned Time | Displays the last date/time the agent was scanned |
Max Thread Count | Displays the max thread count of the CPU |
Is AD Audit Enabled | Displays if the AD Audit feature is enabled on the agent |
Company Name | Displays the Company Name for the agent |
Company ID | Displays the Company ID; this unique record ID issued by ConnectSecure can not be modified. |
Single Agent Action Menu
Tap on the agent Action three-dot menu to access additional commands.
Action | Description / General Use |
|---|---|
Map Discovery & Credentials | Set the Discovery Settings and Credentials; once applied, these options automatically convert the agent into a Probe. These options must first be configured at the Company-level Agents menu. |
Reset Agent Configuration | Resetting the agent will grab the latest data from the endpoint and update it in the portal.  |
Uninstall | Select to uninstall the selected agent.  |
Lightweight Scan Option | Select to run a Compliance Scan on demand.  |
Probe Scan Option | Probe Scan Options include Firewall, Full, Network, Remote Install, and Validate Credential options.  |
Deprecate | Select to send the Agent to the Deprecated Agents section; you must enter a Reason and tap Yes to complete.  |
Activate AD Audit | Select to start the AD Audit scan; tap Yes to start.  After activating the AD Audit, scans will run automatically every 20 minutes. If any latest changes are made under Computers, OU, or Users, the data will reflect those changes here. NOTE: AD Audit is ONLY available if the agent is installed directly on a domain controller. |
Deactivate AD Audit | Select to stop the AD Audit scan; tap Yes to stop.  |
Start Debug | Select to start the debugging process, which is generally used for advanced troubleshooting by our support team.  |
End Debug | Select to end the debugging process.  |
Fetch Logs | Select to fetch the agent logs. This should be done before using the Download Logs option below. The fetch will retrieve the remote agent logs and allow for the download option next.  |
Restart Agent | Select to restart the agent; this will restart the CyberCNSAgent service.  |
Download Logs | Select to download the agent logs after you have run the FETCH LOGS command. This will allow you to download the cybercns log file from the location of the standard log. C:\ProgramFiles(x86)\CyberCNSAgent\logs  |
Company Agents - Action Toolbar Overview
You can access the Discovery Settings and Credentials, Manage Mapping, Jobs, Alerts, and Info menus.
Discovery
These are the Discovery Settings and Credentials your probe agent(s) will use during their network and asset discovery scans. It includes the IP range parameters and credentials.
Tap to view the Discovery Settings and Credentials used with your Probes during the Asset Discovery and Network Scan options.
Edit or Delete Discovery Settings
For any existing records, you can use the three-dot action menu to ‘Edit' or ‘Delete’ the options.
Adding New Discovery Settings
For new records, you can tap the Add button next to the Discovery Setting and/or Credentials section(s).
Give the discovery settings a descriptive Name (1) and select an Address Type (2).
Address Type | Description / General Use | Example |
|---|---|---|
CIDR (Classless Inter-Domain Routing) | Most commonly used for probe scanning, allows you to scan a full set of host addresses based on the subnet mask configured | 192.168.0.1/24 |
Domain | Scan just a domain name | connectsecure.com |
IP Range | Scan a range of IP addresses | 192.168.0.1 - 192.168.0.150 |
Static IP | Scan a single static IP address | 17.25.50.123 |
Edit or Delete Credentials
Tap on the three-dot Action menu to Edit or Delete the credentials for the selected company.
Adding New Credentials
Tap to add new credentials.
Give the credentials a Name, OS Type, and Credential Type selection, then tap Save.
When you choose the OS Type, you will see different options under Credential Type
OS Types | Credential Type |
|---|---|
Windows | AD, Asset Credential NOTE: Azure AD credentials are added as Windows Asset using the domain name as ‘AZUREAD’ |
MacOS | Asset Credential |
Linux | Asset Credential |
VMWare | Asset Credential |
SNMP | SNMP V1, SNMP V2, SNMP V3 |
Firewall OS | Firewall Credentials: this will require additional Firewall Type that includes Arista, Draytek, Fortigate, Lancom, Mikrotik, Opnsense, PFsense, Sonicwall_TZ, Sophos_UTM, Sophos_XG, and Watchguard How To: Add Firewalls (Credentials) If you would like to assist us in getting additional firewall integrations, please send an email to support@connectsecure.com and let our team know!  |
Mapping
You can view any of the Mapped Discovery Settings or Mapped Credentials here. These are the Discovery Settings that are mapped to your Probe Agents.
Tap on the three-dot action menu to Delete them.
Jobs
Tap to view the company-based job(s)
Alerts
Tap on the Alerts icon to see the timeline-style System Events for the selected company.
Info
Tap to view the Getting Started wizard; see the link below for additional information.
V4 Getting Started In App Info
Need Support?
Contact our support team by sending an email to support@connectsecure.com or by visiting our Partner Portal, where you can create, view, and manage your tickets.
https://cybercns.freshdesk.com/en/support/login
