Patch Management
- Ryan Seymour
Analytics
You can find this module at the Company level only,
Patch Management is where you will find any of the missing patches supported to be installed directly by the ConnectSecure agent.
Patch Management works with both Lightweight and Probe agents. The probe agent can patch assets that do not have a Lightweight agent installed.
Consider adding ‘connectsecurepatch.exe’ if you intend to use the Patch Management feature included with the ConnectSecure agent.
Our patch agent retrieves the necessary packages from the official website, so the remote asset we patch must have access to download these packages.
Furthermore, the patch agent initiates OS patching by triggering the Windows Update Manager to apply the relevant security updates listed in the portal. We can also control whether the system can be rebooted after successful patching for OS patches only.
Check out the Patch Management Guidefor complete details.
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Table of Contents
Patch Management - Details
Access the Patch Management from the Assets category.
Application Patching
To view the list of software that needs to be patched, please check the table and review the details provided.
Field | Description |
|---|---|
Software Name | Displays the name of the software that requires patching |
Software Version | Displays the version number of the software |
Fix Version | Displays a hyperlink to the recommended fix |
Affected OS | Displays the affected operating system name |
Assets | Displays a hyperlink to the count of assets affected |
Action | The three-dot action menu provides a manual ‘Patch’ button |
Manual Application Patching
Tap the three-dot Action menu to apply an available application patch, then choose Patch Now or Patch Later.
Otherwise, Patch Now will run the selected patch and asset(s) immediately.
Automatic Application Patching
See the Patch Scheduler found at the Company or Global level.
OS Patching
To view the list of OS patches that need to be installed, please check the table and review the details provided.
Manual OS Patching
Tap on the OS Patching tab, then use the three-dot Action menu to select Patch on any available records.
You will be prompted to select the patch installation's machine(s) and reboot settings.
Automatic OS Patching
See the Patch Scheduler found at the Company or Global level.
Patch Jobs
View the patch job details and sort on the columns.
Tap the Created or Updated date fields to view additional patch job details, including the Asset Name, Status, From Version, and to version values.
Patch Job Failures
If you see "FAILED" under the Job Status for patching, click on the Created date and time column to view more details that can assist with resolution.
Patch Management - Toolbar Options
Alerts
View our timeline style of System Events captured for each company. You can set an optional date filter range to target a specific date range of events.
Info
Tap here to view your V4 Getting Started Info.
https://cybercns.atlassian.net/wiki/x/MIDKfw
Help Link
Click to access the related documentation page; this link is functional on all screens and will take you to the appropriate documentation page.
Layout Settings
Here, you can change the UI look and feel using various options, including the Theme for color, the Scheme for dark and light mode, the Layout for toolbar and module positions, and the toggle to set the table view default.
Get Support
Our support team is here to help. Use one of three options to start a support request.
Email to support@connectsecure.com
Login to our Freshdesk partner portal at https://cybercns.freshdesk.com