V3 to V4 Replication Information

  • ConnectSecure has stopped automatically deploying and replicating your CyberCNS V3 data

  • You can use the replicate command from the V3 portal to deploy V4 agents

  • If you prefer to have your data automatically replicated by the ConnectSecure Team, just send in an email to support@connectsecure.com and let us know

  • The replication process does not include or support incremental update

Replication ability built for On Premise V3 to V4 SaaS; contact our team for details.


ConnectSecure V4 Agent Prerequisites

Please visit the link below to view the V4 agent prerequisites to confirm compatibility and runtime requirements to ensure a fully functional agent: https://cybercns.atlassian.net/wiki/spaces/CVB/pages/2084470941

Your ConnectSecure tenant information is under the Info icon shown below.

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This will include your Tenant Name, Base URL, POD (Region), Welcome information, and Documentation Links library.

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Replication Status

You can check the status of your replication directly inside the new V4 portal by clicking the user avatar and selecting Replication Status. This process can take 24 to 48 hours to complete and will only include the online agents; offline agents must be re-tried when they are online.

Based on the last sync, this will display the menu that shows your Companies, Total Replicated, Total Pending, and Total Offline.

You can start replication on any Probe or LightWeight agents from within the V3 portal (*.mycybercns.com) by selecting them using the checkbox, tapping Global Actions, and choosing Start Replication.


Replication Details (What is Replicating?)

When migrating a company from the V3 to the V4 portal, please see the table below for a list of the configurations, features, and settings that will automatically be replicated and what will not.

General Information

Status

General Information

Status

Tenant Mapping

Pass

Company replication

Pass

Company replication Set of 10

Pass

Company Mapping

Pass

Company Details

Pass

Company Description and Details

Pass

User replication & Roles

Status

All users should migrate from V3 to V4

Pass

Users with Admin should remain as Admin

Pass

Users with Custom Roles should be set as No-Role

Pass

Users with ITADMIN and allowed companies should remain the same in V4

Pass

Users with ITADMIN and denied companies should remain the same in V4

Pass

Users with ITADMIN should remain as ITADMIN

Pass

Users with No-Role should remain as No-Role

Pass

Users with Read Only will be given Viewer access

Pass

Verify Email Being Received

Pass

SSO Login & Users

Status

Authentication Providers

Not Replicating

Agent replication

Status

After replication V3 & V4, agents should be running

Pass

Agent Credentials Encryption and decryption should happen as in V3

Pass

Agent Credentials should map to the same agent

Pass

Agent details and the last scanned time should be replicated

Pass

Agents should receive a new agent installation job

Pass

Lightweight agent: No need to download probe dependencies

Pass

Probe: Download all dependencies

Pass

Discovery Settings and Credentials

Status

Firewall credentials should be as firewall OS

Pass

Migrate all sets of credentials

Pass

Migrate both exclude and include discovery settings

Pass

Company Settings

Status

AD audit tag

Pass

Agent deprecation

Pass

Asset deprecation

Pass

Backup software

Pass

Default tags

Pass

Deprecated asset retention period

Pass

EDR application

Pass

Manage tags

Pass

Patching status

Pass

Ports policy settings: Exclude and include ports

Pass

Suppress vulnerabilities

Pass

Integrations

Status

Alerts: Check credentials and company mappings

Pass

Associated company and agent for firewall

Pass

Azure AD section: Verify credentials set, company mappings, sync option

Pass

Company mappings

Pass

Credentials replication for all integrations

Pass

Email: Check credentials and company mappings

Pass

Firewall: Check credentials and associated company; also, check credentials updated as firewallOS under the Agent credentials section

Pass

ALL Integrations > Event Sets (Includes Alert, Email, PSA, RMM)

Not Replicating

Nucleus security: Check credentials & company mappings

Pass

PSA: Check the Credentials section and credentials profile count, Integration profile, and Manage company mappings

Pass

PII Scan Profile

Status

PII scan profile Global

Pass

PII scan profile replication: Map to the same agents as V3

Pass

External Scan Profiles & Configurations

Status

Configuration Settings (Discovery Settings) replication

Pass

External scan profile replication

Pass

Service detection settings: Exclude from replication

Pass

Attack Surface Mapper

Status

Attack Surface Mapper Profile

Pass

Assets

Status

Check updated assets

Pass

Probe: Initiate Full scan and verify agent; for DC machines, check Ad data

Pass

Application Baseline Rules

Status

Company- Appbaseline profile

Pass

Global- Appbaseline profile

Pass

Schedulers

Pass

Deprecated Agents

Not Migrating

One Time Assessments

Not Migrating

Global Settings

Pass

Agent Deprecation Days

Pass

Asset Deprecation days

Pass

Backup Software

Pass

Custom Domain Name

Pass

Default Tags

Pass

Deprecated Asset Retention Period

Pass

EDR Applications Excluded

Pass

Excluded Ports

Pass

Insecure Ports

Pass

Manage Tags

Pass

Patching Status

Pass

Select Date Format

Pass

Session Timeout

Pass

Suppress Vulnerabilities Days for Microsoft Patches

Pass

Timezone Settings

Pass

White Label Settings

Pass


Post Replication Updates

Here are some items to consider once the replication is completed.

  • Login to the V4 portal and verify company data and settings (report any issues to our Support Team)

    • Verify Agents, Companies, Discovery Settings, Schedulers, Mappings, Integrations, etc….

  • Reconfigure Authentication Providers (login methods) since they are not replicated.

  • Update any agent installation automation, maintenance, or scripting; the new URL for RMM or scripting installation should use the URL below.

https://configuration.myconnectsecure.com/api/v4/configuration/agentlink?ostype=windows


V3 Portal - End of Life - December 31, 2024 - Action Required

Check out the KB here to decommission the V3 portal: https://cybercns.atlassian.net/wiki/x/HAAwgw


Need Support?

You can contact our support team by emailing support@connectsecure.com or visiting our Support Portal at cybercns.freshdesk.com

Please let us know your tenant/domain name if you request assistance.