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  • Under the Action column, these are options available Details, Terminate, Retry, and Download Report.

  • If the job fails, click on the retry option to re-run it.

  • In case need to terminate the scheduled job can use the option to terminate.

  • At the moment, Standard report jobs that have been successfully or partially completed allow those generated reports to be downloaded using the available download report option.

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  • As soon as the patch is initiated, these jobs are created under the Jobs > Patch Jobs table view.

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  • Once the job is completed and the assets rescan is completed, the application shows as patched with the latest version.

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  • Click on Column and select Time Elapsed the time elapsed for the particular patching application is shown here. This is not a default column in this view unless selected as shown.

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  • When the patch is successfully updated, click on Action> Details to get the information on the applications which is patched.

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  • If the Azure Active Directory Scan fails, in the note section click on the click here option for Azure Re-authentication. This click will initiate the re-authentication process for Azure Active Directory.

  • Now confirm whether the user has Global Admin access with valid permissions (If yes, select the checkbox and click on Next).

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  • If the Azure Active Directory Scan fails, in the note section click on the click here option for Azure Re-authentication.

  • Now confirm whether the user has Global Admin access with valid permissions (If yes, select the checkbox and click on Next).

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Step 1: stop agent services

  • net stop cybercnsagentmonitor

  • net stop cybercnsagentv2

Step 2: Navigate to the agent nmap folder and install npcap and VC_redist x86 manually.

C:\Program Files (x86)\CyberCNSAgentV2\nmap

  • Run the Npcap OEM executable

  • Run the VC_redist x86 executables

Step 3: on successful installation initiate a scan in the Cybercns portal.

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Step 1: stop agent services

  • net stop cybercnsagentmonitor

  • net stop cybercnsagentv2

Step 2: Uninstall the npcap / pcap driver from the agent machine

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