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Patch Management Scope

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What patches are included in Patch Management?

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Desktop

Server

Windows 10/11

Windows 2012/16/19/22

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Patch Management Requirements

  •  Agree and Enable the EULA within the Patching Status menu(s)

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  •  Update any applicable/required policies to allow/whitelist communication to necessary vendor sites for downloading required packages/patches.

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Patch Deployment Methods

Application and/or OS patching can be done manually or automated through the Scan Scheduler.

Manual Patching

Info

You must be at the Company level to initiate manual patching.

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Tap the Created date/time stamp to view additional patch job details.

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Automatic Patching

You can use the Company Scheduler or Global Scheduler to build an automatic patch schedule based on your requirements.

We recommend starting at the Global Scheduler first, then working down to the Company Scheduler options to build any company-specific policies.

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Patch Dashboard and Reporting

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Dashboards

Navigate to the company-level Patch Management dashboard to see Patch Details, Automatic Patching, Manual Patching, and Patch Status views.

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You can also view the Pending OS Pathes dashboard for the pending summary and detailed data.

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Standard Reports

Navigate to the Standard Reports module under any company and search for ‘patch’ to see the available reports relating to patching.

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Support

Do you need help? You can access our support portal anytime to create, view, and update tickets anytime.

https://cybercns.freshdesk.com/

Click below to be directed to our secure support portal or email support@connectsecure.com to open a ticket.

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