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Info

CyberCNS has an ability to set up alerting

  • The Notification Rules ability is disabled now and cannot be edited. ( Dated effective from 2-March-2023)

Note

  • For already set Notification Rules please note that the Notification Rules have been disabled now and cannot be edited.

  • We have migrated the existing Notification Rules to Event Set & Integration Profile in the new format and mapped it to the companies which it was applying to earlier.

  • For any issues with alerting, please contact support@cybercns.com and we will resolve it ASAP.

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  • Provide data like name, Credentials to be used and service board details and click on the Save button to save it successfully.

Info

Manage Company Mapping

  • Next step is to map the companies to use the event set and integration rules set.

  • Navigate to Manage Company Mapping tab.

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  • Select the Event Set and the Integration Profile in the Update Company Mapping section and click on update.

  • Once all is set, the alerts will be enabled for this mapped company/ies.

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Updates on existing Rules:

If there are any edit/s or update/s on the type of the event set then the remediation alert is changed. Below is the example:

Earlier: Remediation By Asset ( Remediation event set saved)

Now: Remediation By Product Then the ( Remediation event set changed)

Change: The old tickets for Remediation By Asset will be closed by CyberCNS and new tickets for Remediation By Product will be created for the company.

  • The document below describes each rule of the Notification Rules.

https://docs.google.com/spreadsheets/d/177TDMBxphUfZc4NeNPbTFtTi-sTdVl9QD9v8VIX-Eg8/edit?usp=share_link

This complete the CyberCNS Alerting Documentation.