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This is your global view across all the Agents in your portal, which include Probe, Lightweight, and Deprecated.

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Global Agents - Table of Contents


Agent Installer How To

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Global Agents - Overview

Tap between the Probe Agents, LightWeight Agents, or Deprecated Agents tabs.

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Global Agents - Details

The table below has the data fields available under the column selector.

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Label

Description

Status

Displays the online status of the asset

Host Name

Displays the agent's Host Name

IP

Displays the agent's local IP address

Version

Displays the ConnectSecure Agent Version Number

Agent Type

Displays the Agent Type

(Example: Lightweight, Probe)

OS Name

Displays the Operating System Name

(Example: Windows, macOS, Linux)

OS Platform

Displays the Operating System Platform

(Example: Microsoft Windows Server 2022 Standard)

Kernel

Displays the Kernel version of the operating system

Installed Date

Displays the Installed Date of the ConnectSecure Agent

Last Scanned Time

Displays the last date/time the agent was scanned

Max Thread Count

Displays the max thread count of the CPU

Is AD Audit Enabled

Displays if the AD Audit feature is enabled on the agent

Company Name

Displays the Company Name for the agent

Company ID

Displays the Company ID; this is a unique record ID issued by ConnectSecure and can not be modified.

Action Menu

Tap on the agent Action three-dot menu to access additional commands.

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Action

Description / General Use

Map Discovery & Credentials

Set the Discovery Settings and Credentials; this converts the agent into a Probe automatically once applied. These options must be first configured at the Company-level Agents side bar.

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Reset Agent Configuration

Select to reset the Agent configuration back to the different settings like Reset AD Data, Update Agent, Reset Agent.

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Scan

Select to run a Compliance Scan on demand.

Uninstall

Select to Delete an agent from the portal; you will need to confirm by clicking the Delete button the confirmation box.

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Deprecate

Select to send the Agent to Deprecated Agents section; you must enter a Reason and tap Yes to complete.

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Activate AD Audit

Select to start the AD Audit scan; tap Yes to start.

After activating the AD Audit, scans will run automatically every 20 minutes. If any latest changes are made under Computers, OU, or Users, the data will reflect those changes here.

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Deactivate AD Audit

Select to stop the AD Audit scan; you must tap Yes to stop.

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Start Debug

Select to start the debugging process; used for advanced troubleshooting by our support team generally.

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End Debug

Select to end the debugging process.

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Fetch Logs

Select to fetch the agent logs.

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Restart Agent

Select to restart the agent; this will restart the CyberCNSAgent service.

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Download Logs

Select to download the agent logs.

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Global Agents - Action Toolbar Overview

Jobs

Tap to view the Scan Job(s) across all agents.

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Alerts

Tap to view the System Events, timeline style.

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Getting Started

Tap to view the getting started info that includes your Tenant Info, Documentation Links, and some general welcome information.

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How To: Install ConnectSecure V4 Scan Agent

How To: Install ConnectSecure V4 Agent


Need Support?

Contact our support team by sending an email to support@connectsecure.com or by visiting our Partner Portal, where you can create, view, and manage your tickets.

https://cybercns.freshdesk.com/en/support/login

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