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Overview

This document will cover installing the ConnectSecure Vulnerability Scan Agent for V4 using different methods.


Prerequisites

  1. Access to your ConnectSecure V4 Portal

  2. The company needs to be created in the ConnectSecure portal

  3. For Windows installation: Administrator-level access to PowerShell

  4. Port 4222 outbound communication open

  5. For Darwin/macOS installation: Sudo SU level access to Terminal


Instructions

  1. You must be at the Company level to see the installer options; it will not display at the Global level.

  2. Tap on Overview > Agents

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  1. Tap on the ‘Download Agent' button.

It does not matter if you are under the Probe Agents or LightWeight Agents section; both agent installers are the same. ALL newly installed agents will report as a LightWeight and then can be converted to a Probe Agent by mapping Discovery Settings and Credentials.

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  1. Select the desired operating system: Windows, Mac, Linux, or ARM.

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  1. You can choose from the three available installation options: Web Installer, Download, or Copy to Clipboard.

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Download Web Installer = Tap this option to download the ‘cybercns_webinstaller’, which comes as a Windows Application (*.exe) and should use the ‘Run as Administrator’ option when installing.

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Download = Tap this option to download the ‘cybercnsagent.exe’ file directly; use the Command Prompt as Administrator to install; requires additional switches for Company ID and Tenant ID. Navigate to the location where you downloaded the .exe

Copy to Clipboard (preferred installation method) - Tap this option, and the prebuilt PowerShell script is copied to your clipboard for easy pasting. Open PowerShell As Administrator, and run the command to install the agent.

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RMM or Script Install

NOTE: If you are planning to deploy ConnectSecure V4 Agent through your RMM or similar scripting engine(s), please use the following URL, which has no expiration:

https://configuration.myconnectsecure.com/api/v4/configuration/agentlink?ostype=windows


Need Support?

Do you need help? You can access our support portal to create, view, and update tickets anytime.

https://cybercns.freshdesk.com

Click below to be directed to our secure support portal or email support@cybercns.com to open a ticket.

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