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This section will help to integrate Microsoft Teams with CyberCNS for notification purposes.

Select Integration

This screen will likely change as we add more integrations.

Select Integration

  • Navigate to Global Settings(⚙) > Integrations and choose MS Teams from the integrations listed here.

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  • It will lead you to add credentials for your MS Teams Instance. Provide details as requested.

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  • Here a set of Events is to be set to get notified for. Those events are categorized as Agent, Company, Asset, Ports, Remediation, Vulnerability, Azureerror, AD Audit, Azure AD Audit, and Unquoted Service Path. Every category will have certain events which that can be set.

  • Enter the Event Name and select the category and an Event/s as required. In the image below, selected companies can be seen with the details such as Existing Company Name, Company Name, and Mapped Date.

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  • Image AddedImage Added

  • Every Category has a set of events/alerts under them which can be selected as per the requirement.

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  • The Ports category has the below-listed alerts, and the selection of all or anyone is allowed.

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  • For the Remediation category, selection of Remediation by Company OR Remediation by Assets OR Remediation by Product, Remediation by Asset and Product is allowed, and Enable Remediation for Critical and High Severity(Select any one of them).

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  • Remediation notifications via email, MS Teams, Slack, OR PSA integrations, any of the below can be selected. Any of the below is used for grouping action items listed under the remediation plan.

    To list all the remediations for a company into one ticket OR one email or one message.

    • Remediation by Company

    OR

    To list all the remediations for an asset into one ticket OR one email or one message.

    • Remediation by Assets

    OR

    To list all the remediations for a product into one ticket OR one email or one message.

    • Remediation by Product

    OR

    To list all the remediations for a product but grouped by a fix into one ticket OR one email or one message.

    • Remediation By Product(grouped by a fix)

    OR

    To create a ticket OR an email or a message for every remediation

    • Remediation By Asset, Company And Product.

  • To Enable Tickets for Remediations with EPSS, one of the Remediation plan need to be selected from the Remediation Group.

  • Enable Tickets for Critical and High severity Remediations

  • Enable Tickets for Remediations with EPSS greater than 0.95

  • Enable Tickets for Remediations with EPSS greater than 0.90

  • Enable Tickets for Remediations with EPSS greater than 0.85

  • Enable Tickets for Remediations with EPSS greater than 0.50

Based on the above selection of any one criteria, the remediation items will be grouped.

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  • For the Vulnerability & Azure error category, the below-listed alert, and selection is allowed.

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  • For the Azure AD Audit& Unquoted service path, the below-listed alert alerts and selections are allowed.

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  • For the Reports, the below-listed alerts and selections are allowed.

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  • There is an option to Edit, Delete, and set as default for the Alert Rules using the Action column. The listed Alert Rule can be edited and deleted if needed.

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  • Once the event is set to default, under the Is Default column, the status Yes can be seen.

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  • There is an option to Edit, Delete, and Set as default under the Integration Rules using the Action column. The listed Integration Rule can be edited and deleted if needed.

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  • Selected companies are shown in the image below, along with details such as Existing Company Name, Company Name, Event Set, Integration Profile, Pause Ticket Creation, and Mapped Date.

  • Here click on Copy Settings toCopy the company mapping settings to other company mappings.

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  • To copy the settings, select the desired company mappings and click on Update. This will copy the event set, integration profile, and ticket creation fields from the source company mapping to the selected target company mappings.

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  • Using the Action column can edit or delete the integration mapping. Any mapping can be edited or deleted, whenever necessary.

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