This is your global view across all the Agents in your portal, which include Probe, Lightweight, and Deprecated.
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Global Agents - Table of Contents
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Agent Installer How To
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Global Agents - Overview
Tap between the Probe Agents, LightWeight Agents, or Deprecated Agents tabs.
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Global Agents - Details
The table below has the data fields available under the column selector.
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Label
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Description
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Status
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Displays the online status of the asset
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Host Name
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Displays the agent's Host Name
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IP
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Displays the agent's local IP address
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Version
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Displays the ConnectSecure Agent Version Number
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Agent Type
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Displays the Agent Type
(Example: Lightweight, Probe)
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OS Name
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Displays the Operating System Name
(Example: Windows, macOS, Linux)
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OS Platform
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Displays the Operating System Platform
(Example: Microsoft Windows Server 2022 Standard)
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Kernel
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Displays the Kernel version of the operating system
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Installed Date
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Displays the Installed Date of the ConnectSecure Agent
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Last Scanned Time
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Displays the last date/time the agent was scanned
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Max Thread Count
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Displays the max thread count of the CPU
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Is AD Audit Enabled
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Displays if the AD Audit feature is enabled on the agent
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Company Name
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Displays the Company Name for the agent
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Company ID
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Displays the Company ID; this is a unique record ID issued by ConnectSecure and can not be modified.
Action Menu
Agent details are displayed in the header row; data may vary based on your view; check the settings to see all available options.
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You can select agents and use the Global Actions menu:
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Action Menu (single agent menu)
Tap on the agent Action three-dot menu to access additional commands.
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Action | Description / General Use |
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Map Discovery & Credentials | Set the Discovery Settings and Credentials; this converts the agent into a Probe automatically once applied. These options must be first configured at the Company-level Agents side bar.  |
Reset Agent Configuration | Select to reset the Agent configuration back to the different settings like Reset AD Data, Update Agent, Reset Agent.  |
Scan | Select to run a Compliance Scan on demand. |
Uninstall | Select to Delete an agent from the portal; you will need to confirm by clicking the Delete button the confirmation box.  |
Deprecate | Select to send the Agent to Deprecated Agents section; you must enter a Reason and tap Yes to complete.  |
Activate AD Audit NOTE: AD Audit is only available and supported on agents installed directly on the Domain Controller(s). | Select to start the AD Audit scan; tap Yes to start. After activating the AD Audit, scans will run automatically every 20 minutes. If any latest changes are made under Computers, OU, or Users, the data will reflect those changes here.  |
Deactivate AD Audit | Select to stop the AD Audit scan; you must tap Yes to stop.  |
Start Debug | Select to start the debugging process; used for advanced troubleshooting by our support team generally.  |
End Debug | Select to end the debugging process.  |
Fetch Logs | Select to fetch the agent logs.; this can take about 5 minutes to complete; use the Download Logs to see them:  |
Restart Agent | Select to restart the agent; this will restart the CyberCNSAgent service.  |
Download Logs | Select to download the agent logs.You first need to Fetch logs then use the Download Logs to get them:  |
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Global Agents - Action Toolbar Overview
Jobs
Tap to view the Scan Job(s) across all agents.
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Alerts
Tap to view the System Events, timeline style.
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Getting Started
Tap to view the getting started info that includes your Tenant Info, Documentation Links, and some general welcome information.
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How To: Install ConnectSecure V4 Agent
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Need Support?
Contact our support team by sending an email to support@connectsecure.com or by visiting our Partner Portal, where you can create, view, and manage your tickets.
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