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Navigate to Global Settings(⚙) > Integrations and choose MS Teams from the integrations listed here.
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It will lead you to add credentials for your MS Teams Instance. Provide details as requested.
Enter Credentials
Enter Credentials Name: Choose a name of your choice for the credentials to be added.
Enter MS Teams Webhook URL: Enter an MS Teams Webhook URL for the credentials to be added.
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Once all the above details are provided, SAVE the data. Likewise, can add multiple credentials in this section using the '+' sign.
The next step is to map local companies in CyberCNS to MS Teams PSA companies corresponding to the selected domain.
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