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It will lead you to add credentials for your MS Teams Instance. Provide details as requested.
Enter Credentials
Enter Credentials Name: Choose a name of your choice for the credentials to be added.
Enter MS Teams Webhook URL: Enter an MS Teams Webhook URL for the credentials to be added.
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Once all the above details are provided, SAVE the data. Likewise, can add multiple credentials in this section using the '+' sign.
The next step is to map local companies in CyberCNS to MS Teams PSA companies corresponding to the selected domain.
Company Mapping
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Company mapping allows to use MS Teams credentials to be used with selected companies. |
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In the image below, selected companies can be seen with the details such as Existing Company Name, Company Name, and Mapped Date.
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Here the '*' means it is mapped to all companies available in MSTeams. |
There is an option to Delete the Company mapping using the Action column. Any mapping can be deleted anytime if needed.
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