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Info

CyberCNS supports SyncroMSP PSA integration to add value using existing ticketing system functionality. It can be used to notify and manage security assessments reported by CyberCNS.

Select Integration

  • Navigate to Global Settings(⚙) > Integrations and choose SyncroMSP from the integrations listed here.

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  • It will lead you to add credentials for your SyncroMSP Instance. Provide details as requested.

Enter Credentials

  1. Enter Credential Name: Choose a name of your choice for the credential to be added.

  2. Enter Domain: Enter the SyncroMSP Domain for the credential to be added.

  3. Enter API Key: Enter the API Key for the credential to be added.

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  • Once all the above details are provided, SAVE the data. Likewise, can add multiple credentials in this section using the '+' sign.

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Company Mapping

  • The next step is to map local companies in CyberCNS to SyncroMSP companies corresponding to the selected domain.

  • In New Company Mapping, choose the SyncroMSP Credential of your choice from the dropdown.

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