Agent Dependency
- Ryan Seymour
- Vrushali
Dependencies
The ConnectSecure agent requires several dependencies in the default agent installation directory according to the installed operating system. Here are the default locations for the agents:
For Windows: ‘C:\Program Files (x86)\CyberCNSAgent’
For Mac/Linux: /opt/CyberCNSAgent
Lightweight Agents
Windows | MAC | Linux | ARM |
|---|---|---|---|
connectsecurepatch.exe | cyberutilities_darwin | cyberutilities_linux | cyberutilities_arm |
Probe Agents
Windows | MAC / Linux / ARM |
|---|---|
connectsecurepatch.exe | connectsecurepatch.exe |
Viewing Agent Dependency Status
You can view the status of dependencies based on the agent by clicking on Overview > Agents and tapping on the three-dot Action menu.
Select the Dependency Status option.
This is an example of a Windows-based asset with a probe agent installed:
Please whitelist outbound communication from the agent machine to *.myconnectsecure.com and Whitelist below URL for Cloudflare R2 to download dependencies:
45ee58f3bc4d04c0e1ae971fde066899.r2.cloudflarestorage.com
You can test the connection using the below command:
telnet 45ee58f3bc4d04c0e1ae971fde066899.r2.cloudflarestorage.com 443You can install TELNET CLIENT from Microsoft here: https://learn.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc771275(v=ws.10)
Dissolvable Agent for Probe-Scanned Assets
For remote assets getting scanned via Probe Agent:
Whitelist the executable path below for the dissolvable agent to be entered into a remote asset. "C:\windows\CyberCNS_DissolvableAgent"
To whitelist the folder on the remote asset, use the installation folder path, i.e “C:\Windows\CyberCNSAgent”
Port Communications
ConnectSecure V4 Agent(s) require ports 4222 and 443 to be open from the agent machine to the respective Region/POD based on your hosting location.
Windows Defender Policy
Use the PowerShell command to add the CyberCNSAgent to your Windows Defender allow policy:
Command: Add-MpPreference -AttackSurfaceReductionOnlyExclusions "C:\Program Files (x86)\CyberCNSAgent\cybercnsagent.exe"
Supported Operating Systems
Check out the complete list here: https://cybercns.atlassian.net/wiki/spaces/CVB/pages/edit-v2/2084470941#Supported-Operating-Systems
POD/REGION IP WHITELISTING
To view the POD-specific IPs, please tap the INFO option to view the details.
Need Support?
You can contact our support team by emailing support@connectsecure.com or visiting our Partner Portal, where you can create, view, and manage your tickets.