Replicate Online V3 agents to V4 manually at your own pace.
Replicate Agents to V4
Lightweight agents
Navigate to any Company> Probes/Agents section.
Choose Lightweight Agents section
Select ONLINE agents which are to be replicated to V4.
Under Global Actions, select Start Replication.
Probe agents
Navigate to any Company> Probes/Agents section.
Choose Probe Agents section.
Select ONLINE agents which are to be replicated to V4.
Under Global Actions, select Start Replication.
Enable/Disable V4 Agents
V4 agents can be controlled via V3 portal for now. If you do not want cybercnsagent service to run in for V4 agent, you can disable from here to stop the service.
This ability is available from Company and Global view as well.
Navigate to any Company> Probes/Agents Or Global>Probes/Agents section.
Choose Probe Agents/Lightweight Agents section.
Select ONLINE V4 agents which are to be enabled or disabled.
Under Global Actions, select Disable V4 agent . ( This will result in V4 agent service stop)
Under Global Actions, select Enable V4 agent . ( This will result in V4 agent service start)
Agent Status in V4 can be seen from here as is Replicated true or false.
V4 Agent Status can be verified as Enabled OR Disabled.
Replication Status
You can check the replication to V4 status of the agents from Profile>Replication Status.
Once selected to check the replication status, it showcases Replicated, Pending and Failed replication agents count.
Need Support? 🤔
You can contact our support team by emailing support@cybercns.com or raise a ticket by visiting our Support Portal at cybercns.freshdesk.com
Please let us know your tenant/domain name if you request support assistance.