The Getting Started information icon will always be displayed in the action toolbar options across all screens and modules in the portal.
This is the icon you will use to view the Getting Started info.
Getting Started Information Details
Tenant Info
This includes your portal’s Tenant Name, Base URL, and POD.
The tenant name is used to log in at portal.myconnectsecure.com and to identify your system for our Support and Onboarding teams.
See the POD table for information based on your POD location.
Region | POD Number | IP’s | Load Balancer IP’s |
|---|---|---|---|
US | POD101 | 155.138.163.9 | 144.202.23.74 |
US | POD102 | 149.28.93.167 | 45.77.87.242 |
US | POD103 | 45.77.164.106 | 104.207.144.192 |
US | POD104 | 149.248.11.111 | 144.202.125.97 |
US | POD105 | 155.138.201.146 | 66.42.92.100 |
CA | POD200 | 216.128.178.144 | 155.138.140.251 |
UK LONDON | POD300 | 95.179.196.101 | 209.250.225.16 |
EU POLAND | POD400 | 70.34.254.208 | 64.176.69.126 |
EU MADRID | POD401 | 65.20.105.37 | 65.20.103.34 |
AU SYDNEY | POD500 | 45.32.245.127 | 139.180.161.236 |
AF | POD600 | 139.84.226.34 | 139.84.229.231 |
Welcome to ConnectSecure
Documentation Links
You will find an index with links to our Global options, Company options, and other information.
Need Support?
Contact our support team by sending an email to support@connectsecure.com or by visiting our Partner Portal, where you can create, view, and manage your tickets.
https://cybercns.freshdesk.com/en/support/login
