Overview
This document will cover installing the ConnectSecure Vulnerability Scan Agent for V4 using different methods.
Prerequisites
Access to your ConnectSecure V4 Portal
The company needs to be created in the ConnectSecure portal
For Windows installation: Administrator-level access to PowerShell
Port 4222 outbound communication open
For Darwin/macOS installation: Sudo SU level access to Terminal
Instructions
You must be at the Company level to see the installer options; it will not display at the Global level.
Tap on Overview > Agents
Tap on the ‘Download Agent' button.
It does not matter if you are under the Probe Agents or LightWeight Agents section; both agent installers are the same. ALL newly installed agents will report as a LightWeight and then can be converted to a Probe Agent by mapping Discovery Settings and Credentials.
Select the desired operating system: Windows, Mac, Linux, or ARM.
You can choose from the three available installation options: Web Installer, Download, or Copy to Clipboard. See the sections below for instructions on each.
Method 1 - Web Installer (Download)
Tap this option to download the ‘cybercns_webinstaller,’ which comes as a Windows Application (*.exe) and should use the ‘Run as Administrator’ option when installing.
The system will prompt you to save the application (.exe) to your desired location; choose and click save.
Browse to the location of the download. It’s called ‘cybercns_webinstaller_ID’.
Run the application as administrator to install the agent.
The command prompt will appear temporarily and display the installation progress.
Once the CyberCNSAgent service is successfully started, the prompt will close out automatically.
🏁 Installation using Web Installer is completed.
Method 2- Command Prompt (Download)
Tap on the download option to use the command prompt installation method.
You will be prompted to save the application called ‘cybercnsagent’ (.exe) to a location of your choice.
Tap save to continue.
To install, open the Command Prompt as Administrator.
Use the change directory command and navigate to the location where you saved the ‘cybercnsagent.exe’ application from the download step earlier.
Run the following command:
cybercnsagent.exe -c <CompanyID> -e <TenantID> -i
^ Replace the <CompanyID> and <TenantID> from the values found in the agent installation window.
Agent installation should start and be completed with a successful message, and the CyberCNSAgent service should be started.
🏁 Installation using Command Prompt is completed.
Method 3 - PowerShell (Copy to Clipboard)
(preferred installation method)
Tap the Copy to Clipboard button to copy the prebuilt PowerShell script to your clipboard.
Open PowerShell as Administrator and run the script.
The script will begin the agent download process first, which shows in the PowerShell window.
Once the download completes, the script will need a return/enter to start and complete the installation.
Tap Enter.
Once the CyberCNSAgent service is started, you can close PowerShell out.
🏁 Installation using PowerShell (Copy to Clipboard) is completed.
RMM or Script Install
NOTE: If you are planning to deploy ConnectSecure V4 Agent through your RMM or similar scripting engine(s), please use the following URL, which has no expiration:
https://configuration.myconnectsecure.com/api/v4/configuration/agentlink?ostype=windows
>>supported ostype keys
For Windows -> windows
For Linux -> linux
For MAC -> darwin
For ARM / Raspberry Pi. -> arm
Need Support?
Do you need help? You can access our support portal to create, view, and update tickets anytime.
https://cybercns.freshdesk.com
Click below to be directed to our secure support portal or email support@cybercns.com to open a ticket.
