Global Metrics

The Global Overview Metrics view will display high-level data, including the total number of companies and assets, percentage breakdown of vulnerabilities by severity, and total risk score across all companies.

Global Metrics - Table of Contents

Global Metrics - Overview

The Global Metrics view will display data like Severity, Risk Score, Asset(s), and Companies. in the top or header section of the view.

Total vulnerabilities by severity (Critical, High, Medium, Low) across all companies and assets
Average Risk Score across all assets for all companies
Total count of Assets across all companies
Total count of Companies

The second half of the view contains the Company Overview data, which includes:

You can click down to see the underlying data for any of the values listed in the Company Overview.

Global Metrics - Details

Company Overview Details

Company Name = displays the company's name as listed in ConnectSecure
Asset Count = total count of all assets for the company
Asset Risk Score = MAX weightage achieved * 100 as a percentage (Asset Type = Discovered)
Vulnerability Risk Score = MAX weightage achieved * 100 as a percentage
AD Risk Score =MAX weightage achieved * 100 as a percentage
PII Risk Score = pending details
External Scan Risk Score = MAX weightage achieved * 100 as a percentage (Asset Type = External)
Average Risk Score = pending details
CIS Score = Non Compliant controls count multiplied by the number of Assets
PCI-DSS Score = Non Compliant controls count multiplied by the number of Assets
HIPAA Score = Non Compliant controls count multiplied by the number of Assets
NIST-50083 Score = Non Compliant controls count multiplied by the number of Assets
Cyber Essentials Score = Non Compliant controls count multiplied by the number of Assets
ID = displays the Agent ID from the ConnectSecure database; not configurable

NOTE: Click on the column editor icon to add/remove and rearrange the column headers.

Once you have your columns the way you like them, tap the Save Settings icon to keep these moving forward.

Global Metrics - Side Navigation Toolbar Overview

The side navigation toolbar provides a set of actions you can take to change the system's global settings. This toolbar should be docked on the right and always visible. It includes system-built-in actions.

New Company - Create local or PSA-connected companies in the v4 portal.
Delete Companies - select a company for deletion from the v4 portal (all data is removed).
Integrations - access the list of supported API integrations.
Application Baseline - access the application baseline rules configurations.
Settings - contains settings for TimeZone Settings, Custom Date Format, Session timeout, Ports Policy, Deprecation Days, Whitelabel Settings, EDR Application, Backup Software, Compliance Scan & Lightweight Agent Scan Interval.
Profile redirects to the user management front end (ZITADEL Console), where you can manage user accounts, passwords and security, identity providers, authorizations, memberships, metadata, and more.
User Management - redirects to the user management front end (ZITADEL Console), where you can manage user accounts, passwords and security, identity providers, authorizations, memberships, metadata, and more.
Plan and Billing - displays the Current Plan for your deployment, pricing, and a breakdown by Company/Asset and Accrued Cost.
Getting Started - tap to display tenant and cloud region information about your portal and some of our documentation links and resources.
Search CVE - tap here to use the global CVE search.
Alerts - displays the System Event (alerts) in a timeline-style format.

Global Metrics - Side Navigation Toolbar Actions

Side Navigation Toolbar Actions

Clicking on the spinning cog wheel ⚙️ in the top right corner of the v4 portal, the Action Settings menu will open and display the following configuration options.

Actions

THEME- you can toggle between the different color palettes displayed in the v4 portal by clicking

SCHEME - you can toggle between DARK and LIGHT mode by clicking

LAYOUT - you can toggle between the different UI options and where the v4 portal is laying out the top/side navigation toolbar options by clicking

Create New Company

You can create a new company for the v4 portal here. Under the Choose Mode, you can select 'Local' or 'PSA Companies' to create a new option.

NOTE: If you are using a supported PSA, you can choose your system and import/map companies one or multiple at a time.

Click the Save button once you have completed all required and optional fields.

After successfully saving, you'll receive a confirmation message in the top-right corner. You will then be automatically redirected to the newly created company's 'Overview.'

Delete Companies

You can delete an existing company from the v4 portal from here.

Select the target company from the drop-down and then click the Delete button.

You will be prompted one final time before the record is removed from the v4 portal.

A confirmation message will appear to confirm a successful delete

If you encounter any errors during this process, please take screenshots of any error messages and send them to our ConnectSecure Support Team by emailing support@cybercns.com.

API Integrations

Access the API integrations menu. Tap on a tile to configure/manage the settings. Each integration has its own unique set of credentials and configuration options. Please refer to the integration-specific guide for a step-by-step explanation.

Integration Guides by Category

ALERT	AZURE AD	EMAIL	FIREWALL	GRC	PSA	REPORTS	RMM
Webhook	Non-CSP	Office 365	Untangle	Nucleus Security	AutoTask	Azure Blob	DattoRMM
Slack	CSP	CyberCNS SES	WatchGuard		ConnectWise	SFTP	ManageEngine
Microsoft Teams		Email	SonicWall		HaloPSA	Cloud Radial	NinjeOne RMM
Jira			Draytek		Kaseya		SuperOps RMM
			pfSense		ServiceNow
			FortiGate		Sherpadesk
			Sophos		SuperOps
					SynroMSP

General Settings

Here, you will find general global-level settings.

They can be accessed from the Global Overview or Global Metrics page.

Timezone Settings

Set your timezone by selecting from the drop-down and tapping the save button.

Custom Dateformat

Set your date format by selecting from the drop-down menu and tapping the save button.

Session Timeout

Set the time (in minutes) for the session timeout to occur. This includes the Idle, Wait, and Logout intervals.

Ports Policy

Specify Insecure, Denied, Excluded, and/or Allowed Ports

Deprecation Days

Set asset and/or Agent deprecation days as well as your Suppress Vulnerabilities days

White Label Settings

Set the logos to be used for both dark and light mode.

EDR Application

The Global EDR applications contain the list of antivirus applications shown in the security report card for the respective assets. Any application that is not already listed as antivirus under Global EDR applications can be added here. Please run a scan after adding it to reflect the application name in the security report card of the respective asset. To Exclude any application from the Global EDR applications list, please click on the 'X' for the selected application.

Backup Software

The Global Backup Software contains the list of Backup Software shown in the security report card for the respective assets and also to reflect as complaint for the asset under the Essential Eight Backup Software Compliance rule.
Any Backup Software that is not already listed under Global Backup Software can be added here. Please run a scan after adding here to reflect the software name in the security report card for the respective asset.
To Exclude any of the Backup Software from the Global Backup Software list, please click on the 'X' for the selected software.

Compliance Scan

Set the Compliance types to be scanned here. Only the selected options will be activated when running compliance scans. This will reduce the time it takes to complete and the load on the scan agents.

LW Agent Scan Interval

Configure the scan interval for the lightweight agent(s). Choose from 15, 30, 60, 90, or 120 minutes.

Patching Status

Enabling patching status is required to enable the patching engine and configure options.

Profile

It redirects you to the external auth site where you can manage your user profile settings in Zitadel.

User Management

Manage the users within your v4 portal. You can Add new users, Edit existing ones, and Delete users from here. Our standard search, refresh, filter, tag, column chooser, download, and save buttons are at the top of the Users panel.

Add New User

Tap the Add button to create a new user for the v4 portal. When selecting the Role for the User, there is an option to Allow or Deny a user access to specified Companies. This option will only appear if the Role is something other than Admin. By default, Admin will have access to All Companies, which can not be changed.

Security Roles Matrix

Here are the default Roles with their default Permissions.

Role	Overview	Assets	Vulnerabilites	Compliance	Active Directory	PII	Read	Write
ADMIN	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
PIIVIEWER	Yes	No	No	No	No	Yes	Yes	No
PIIWRITER	Yes	No	No	No	No	Yes	Yes	Yes
APPROVER	Yes	Yes	No	No	No	No	Yes	No
ASSETVIEWER	Yes	Yes	No	No	No	No	Yes	No
ASSETWRITER	Yes	Yes	No	No	No	No	Yes	Yes
VULNERABILITYVIEWER	Yes	No	Yes	No	No	No	Yes	No
VULNERABILITYWRITER	Yes	No	Yes	No	No	No	Yes	Yes
COMPLIANCEVIEWER	Yes	No	No	Yes	No	No	Yes	No
COMPLIANCEWRITER	Yes	No	No	Yes	No	No	Yes	Yes
ACTIVEDIRECTORYVIEWER	Yes	No	No	No	Yes	No	Yes	No
ACTIVEDIRECTORYWRITER	Yes	No	No	No	Yes	No	Yes	Yes

In the previous version of ConnectSecure, we had a role called ‘ITADMIN’, which is no longer found.

To grant ITADMIN access similarly in V4, you should assign the following roles:

ASSETWRITER
VULNERABILITYWRITER
COMPLIANCEWRITER
ACTIVEDIRECTORYWRITER

Edit Existing User

Tap the three-dot Action menu next to any existing user to edit them and change their security Role.

Select the new Role and tap Update; otherwise, click Cancel to back out.

Delete Existing User

Tap the three-dot Action menu next to any existing user to Delete the User.

Click the red Delete button to confirm deletion; otherwise, click Cancel to back out.

Plan and Billing

View a detailed breakdown of your agent deployment's current plan, including pricing and costs accrued by company/asset.

Alerts

To view the changes and updates in the System Events, you can use the timeline style.

Need Support?

Contact our support team by sending an email to support@connectsecure.com or by visiting our Partner Portal, where you can create, view, and manage your tickets.

https://cybercns.freshdesk.com/en/support/login