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CyberCNS Agent Deployment for Windows using ConnectWise Automate RMM

Table of Contents

Table of Contents

Overview

CyberCNS agents can be rapidly deployed using your ConnectWise Automate RMM by using a combination of EDFs and Scripting. Using this method you will enable a Client-based EDF that is enabled with a checkbox; screenshot below. This will push the CyberCNS agent to all computers in that Client location once enabled based on what Group and Scheduling you configure.

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CyberCNS Automate Deployment Script Requirements

  1. ConnectWise Automate (hosted or on-premise versions are supported)

  2. Permission to import a script

  3. Download our XML script from the .zip file below.

  4. Login to your ConnectWise Automate Control Center desktop application

  5. Select System > General > Import > XML Expansion and choose the file download from below.

CyberCNS Automate XML Script Download

View file
nameConnectSecure Agent Installer - PSA Tickets Enabled.zip

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7. Choose YES when prompted

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Info

After the XML script is imported, it is recommended to check the EDF ‘ClientSecret’ to confirm it is still selected as a ‘masked’ field.

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Then from the System Dashboard choose Config (1) > Configurations (2) > Additional Fields (3) and click on the Clients (4) tab and locate ‘CyberCNSSeceret' (5) and confirm the ‘Masked text’ (6) box is selected.

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Deployment Prerequisites

  1. Before you can use any of the methods described below, you must upload the ‘cybercnsagent.exe' to your LTShare located on your Automate server at the following path: ‘LTShare\Transfer\CyberCNS\cybercnsagent.exe’

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2. You must setup each Automate client with their ‘CyberCNS CompanyID’ and ‘Cyber CNS Client Secret’ from your CyberCNS portal. This comes when you use the ‘Probe/Agent’ download button at the Company level. Each company must have their own unique installer information.

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Using the CyberCNS Automate Deployment Script

Three Deployment Methods

  1. Manual: Computer Level Install

  2. Manual: Client Level Install (all computers at the Client level)

  3. Automated: Search/Group based auto installs by scheduled script

Method 1 and 2 - Manual: Computer Level Install or Manual: Client Level Install

Info

Both manual methods (1 and 2) use the same steps outlined below

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Once you set your options and choose OK the agent should start installation based on the parameters chosen in the above screenshot.

Method 3 - Automated: Using Search, EDF, Groups, and Scheduled Script

Configuring Search in Automate

  1. From Automate Control Center desktop application, browse to Automate > Searches > View Searches

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Search is completed and you can close out any of the ‘Search’ windows.

Configuring EDF in Automate

  1. From Automate choose Browse > Clients

  2. Double tap on the Client you wish to enable CyberCNS agent deployment (1)

  3. Choose the Info tab (2)

  4. Choose the CyberCNS tab (3) and use the checkbox options to enable auto deployment (4).

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Copy these values and paste them into your EDF fields as displayed below and choose Save (3) once you are finished.

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Configuring Group in Automate

  1. Navigate to Browse > Groups tab > right-click on Groups and select ‘Create Group’

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Once you save you can proceed to setup the script scheduler using your preferences.

Configuring Scheduled Scripts in Automate

  1. From within the ‘Group’ created above, choose Computers (1) > Scheduled Scripts (2) > choose the ‘ConnectSecure\ConnectSecure Agent Installer - PSA Tickets Enabled’ script (3) > set the Daily schedule option (4) > and the target start time (5).

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