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| Table of Contents | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Checking Logs and Default Installation Paths
The default installation path:
Windows: C:\Program Files (x86)\CyberCNSAgent
MacOS/Linux: /opt/CyberCNSAgent
The default path for the logs:
Windows: C:\Program Files (x86)\CyberCNSAgent\logs
MacOS/Linux: /opt/CyberCNSAgent/logs
The default log files:
cybercns.log (main)
cybercns_monitor.log
cyberpatch.log (patching)
How To Check Installed Software for Linux using OSQUERY
| Info |
|---|
We have this same info for Windows here How To: Use OSQuery to Validate Installed Software For Linux based assets use the steps below. In this example, I am searching for a program called Thuderbird. Open Terminal Navigate to the below path cd /opt/CyberCNSAgent/ Run the osqueryi sudo ./osqueryi_linux Execute the queries below SELECT name,name as full_name,version,arch,release,source as install_source from deb_packages where name like "%thunder%"; SELECT name,name as full_name,version,arch,release,source as install_source from rpm_packages where name like "%thunder%"; |
Share this output with the support team
Remediated Vulnerabilities Still Showing in the Portal
Make sure a recent scan has been completed
Use the OSQUERY to determine application details
How To: Use OSQuery to Validate Installed Software
| Info |
|---|
NOTE: If both the old and new versions are present in the osqueryi output, follow these steps to clear the data. This issue could be caused by an incomplete removal of the application. If the installation location is still present, the information will be further analyzed and reported. Since there is no installed location or source path, only the uninstall string is available. This issue could be resolved by clearing the registry information. |
Scan Issues
SNMP Scan Issues
Solution 1: For Version 1 and Version 2
Download the file using the link below
https://betadev.mycybercns.com/agents/net-snmp-5.5.0-2.x64.exeOpen PowerShell as administrator
Navigate to the download location and run the below command
--> Start-Process net-snmp-5.5.0-2.x64.exe**Follow the installation steps and install the SNMPwalk
Run the below command in PowerShell and share the output with us.
--> snmpwalk -v1 -c snmpstring targetIP
for example, snmpwalk -v1 -c public 192.168.0.1
--> snmpwalk -v2c -c snmpstring targetIP
for example, snmpwalk -v2c -c public 192.168.0.1
-version 2 -community_string public -ip
Solution 2: All 3 versions of SNMP
Here are the troubleshooting steps for validating SNMP communication in PowerShell:
Download the validation tool from the provided link:
https://betadev.mycybercns.com/agents/snmp/validatesnmp.exeRun PowerShell as Administrator:
Navigate to the location where the downloaded file is located, and open PowerShell as an administrator.
Execute the validation command:
For SNMP version 1:
.\validatesnmp.exe -version 1 -community_string <string> -ip <targetip>
For SNMP version 2:
.\validatesnmp.exe -version 2 -community_string <string> -ip <targetip>
For SNMP version 3:
.\validatesnmp.exe -version 3 -security_name <username> -auth_protocal <auth_protocol> -auth_password <auth_password> -privacy_protocol <priv_protocol> -privacy_password <priv_passsword> -ip <targetip>
Replace <string> with the SNMP community string for SNMP v1 or v2, <targetip> with the IP address of the target device, <securityname> with the SNMPv3 username, <auth_protocol> with the authentication protocol (e.g., MD5 or SHA), <auth_password> with the authentication password, <priv_protocol> with the privacy protocol (e.g., AES or DES), and <priv_password> with the privacy password.
Windows Asset Credential Scan Issues (SMB)
You can validate the credentials from the probe agent machine by following the below steps:
Download validate smb.exe from the link below.
https://betadev.mycybercns.com/agents/validatesmb/validatesmb.exeRun the Command
Open PowerShell as an administrator
Navigate to the location of the file and run the appropriate command based on your asset type:
For a Domain Asset:
.\validatesmb.exe validatesmb <IP> <domain(FQDN)> <user> <password>
Sample: .\validatesmb.exe validatesmb 10.0.0.202 hash.local admin cc@#$123ns
For a Workgroup Asset:
.\validatesmb.exe validatesmb <IP> '""' <user> <password>
Sample:
.\validatesmb.exe validatesmb 10.0.0.202 '""' trator cc@#$123ns
If the validate SMB fails, you can verify it using the run window from the agent machine. Please initiate Windows run and enter the IP address after the admin$, click enter, and verify that you can access the remote asset admin$. It will prompt you to enter the credential, please enter the valid credential.
for e.g. \\192.168.1.1\admin$
...
Active Directory AD Scan Issues
Ensure correct information is added, such as:
The IP address in the DC name to avoid any DNS lookup issues
FQDN in the domain name and the username without a domain or ".\"
...
NMAP Scan Issues
If the nmap is not determining any assets, follow the below steps to troubleshoot:
Open the command prompt as an administrator on the agent machine.
Navigate to the CyberCNS agent folder cd "C:\Program Files (x86)\CyberCNSAgent\nmap"
Run the nmap command
.\nmap.exe --privileged -sV -T3 --min-parallelism 100 --max-parallelism 255 -script-timeout 1500000ms --top-ports 3000 -Pn --host-timeout 1900000ms --max-hostgroup 64 --min-hostgroup 30 --max-retries 2 --max-rtt-timeout 200000ms --exclude-ports 9100-9120,515,6101,631,59100,10001,9400,9500,9999,1058,721-731,1023,2000,2501,2503,3001,6869 --script auth,vuln,discovery,safe,ssl* <targetIP-range>
| Info |
|---|
Note: Please update the <targetIP-range> with the IP range that you are scanning and share with us the printed output by emailing to support@connectsecure.com or attaching to an open ticket |
Sample command:
.\nmap.exe --privileged -sV -T3 --min-parallelism 100 --max-parallelism 255 -script-timeout 1500000ms --top-ports 3000 -Pn --host-timeout 1900000ms --max-hostgroup 64 --min-hostgroup 30 --max-retries 2 --max-rtt-timeout 200000ms --exclude-ports 9100-9120,515,6101,631,59100,10001,9400,9500,9999,1058,721-731,1023,2000,2501,2503,3001,6869 --script auth,vuln,discovery,safe,ssl* 192.168.1.1/24
Firewall Scan - Error Connecting to Server
If you encounter a firewall scan error when connecting to the server, it may be due to communication or a bad username and password. Please verify that the firewall is communicable from the Probe agent machine via SSH or API.
...
AD Audit Scan Issues / Alerts Not Running
Run the script below
ActiveDirectory_AuditEnable_GPO-Policy.zip
Modify a user/computer/security group and verify if alerts are coming correctly.
Validate Linux Probe Connection Using SNMP
Install the SNMP tool.
sudo apt update
sudo apt install snmp snmp-mibs-downloader
...
V4 Troubleshooting FAQ Table of Contents
| Table of Contents | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
...
How Probe Agent Scans Remote Assets
Windows - It attempts to use the Admin SMB share to send a small executable called the dissolvable agent that it then runs on the remote machine to fetch the details.
Active Directory - If Active Directory Credentials are provided to the Probe Agent under Discovery Settings, it uses SMB communication to fetch information from remote assets.
Linux - requires the latest installation of NMAP; uses SSH credentials and Linux commands to determine what is running
Network Devices - Uses SNMP to discover the sysObjectID, look up the version of the device, and then query the vulnerabilities for the version. It also connects to OEM APIs to get the vulnerability details.
You can discover multiple subnets using a single Probe Agent by setting up the address type(s).
CIDR > Example: 192.168.1.0/24
IP Range > Example: 192.168.1.0-192.168.1.100
Static IP > Example: 192.168.1.1
Network scanning involves detecting all active hosts on a network and mapping them to their IP addresses.
Port scanning refers to the process of sending packets to specific ports on a host and analyzing the responses to learn details about its running services or locate potential vulnerabilities.
Methods of Network Scanning for Host Discovery
Host discovery, the process of determining what systems on a network are up and listening, is often the first step in a hostile network scanning action. Two protocols are most commonly used for host discovery: Address Resolution Protocol (ARP) scans and several types of Internet Control Message Protocol (ICMP) scans.
Since individual ARP requests are used to map IP addresses to MAC addresses on a local subnet, ARP requests can be sent out to many IP addresses on a Local Area Network (LAN) to determine which hosts are up based on the ones that respond with an ARP reply.
For network scanning outside of a local subnet, several types of ICMP packets can be used instead, including echo, timestamp, and address mask requests. Echo (or ping) requests are used to detect if another host can be reached, while timestamp messages determine the latency between two hosts. Address mask requests are intended to discover the subnet mask in use on the network.
Host discovery for each ICMP message type depends on receiving a corresponding reply from available hosts. If no response is received, it means either that there is no host listening at that address, that the request packet was blocked by a firewall or packet filter, or that the message type isn't supported by the destination device. ICMP echo requests that originate outside an internal network are commonly blocked by firewalls, but timestamp and address mask requests are less likely to be blocked.
Methods of Port Scanning
Once available hosts on a network have been found via networking scanning; port scanning can be used to discover the services in use on specific ports. In general, port scanning attempts to classify ports into one of three designations:
Open: the destination responds with a packet indicating it is listening on that port, which also indicates that whatever service was used for the scan (commonly TCP or UDP) is in use as well
Closed: the destination received the request packet but responded with a reply indicating that there is no service listening at the port
Filtered: the port might be open, but the packet has been filtered out by a firewall and dropped, so no reply is received
Types of TCP Scans
As previously mentioned, TCP and UDP are frequently the protocols used in port scanning. There are several methods of performing TCP scans:
SYN scans, the most common form of TCP scanning, involve establishing a half-open connection to the target port by sending a SYN packet and evaluating the response. The host replies by sending a SYN/ACK packet if the port is open or a RST response if the port is closed. It is also possible for a closed port to reply with an ICMP port unreachable message instead of a RST packet, though this is less common. A lack of any reply indicates that the port is filtered.
A higher level method of TCP scanning is the TCP connect scan, in which the scanner tries to connect to a port via TCP using the connect system call and the full TCP handshake process. This method is utilized less often than SYN scanning, since it requires more overhead in terms of packets and time and is more easily detectable.
NULL, FIN, and Xmas scans are three scan types that involve manipulating TCP header flags. Each of them results in a RST (or ICMP port unreachable) packet from a closed port and no response from an open or filtered port, and they require that the SYN, RST, and ACK bits are not set. NULL scans send packets with no flags set in their headers, while FIN scans have only the FIN bit set.
Probe Agent Minimum Requirements
CPU: 4-core
DISK: 100GB SSD
RAM: 4GB for first 1000 assets and 1GB for every 500 assets added
Network access to any subnets to be scanned based on mapped discovery settings
The latest version of NPCAP (may require uninstalling the previous/older version of NPCAP to convert from LWA to Probe)
Linux requires the latest NMAP installed
MacOS requires the latest NMAP installed
Credentials Used (Least Privilege)
Probe Agent will require AD credentials to scan the Active Directory environment(s).
See: Active Directory Least Privilegesfor setting up permissions
See: V4 Integrationsfor supported integrations (CSP and Non-CSP)
See: https://app.storylane.io/share/p0h16zmx8o1r for how to add AD creds
Probe Agent can access workgroup machines using standard or local credentials mapped from the Discovery settings to the Probe (nondomain).
Validation Methods
You can validate the credentials from the probe agent machine; check out the guide:
...
Checking Logs and Default Installation Paths
The default installation path:
Windows: C:\Program Files (x86)\CyberCNSAgent
MacOS/Linux: /opt/CyberCNSAgent
The default path for the logs:
Windows: C:\Program Files (x86)\CyberCNSAgent\logs
MacOS/Linux: /opt/CyberCNSAgent/logs
The default log files:
cybercns.log (main)
cybercns_monitor.log
cyberpatch.log (patching)
...
Probe Agent Not Detecting Assets
Step-1:-
Stop the agent service
Open PowerShell as an administrator
net stop cybercnsagent
net stop cybercnsagentmonitor
Step-2:-
uninstall the npcap driver from the installed programs.
Install the npcap oem latest version from our agent folder, "C:\Program Files (x86)\CyberCNSAgent\nmap"
Step-3:-
Start the agent service
net start cybercnsagent
net start cybercnsagentmonitor
REF: https://cybercns.freshdesk.com/a/tickets/50291
...
Bitdefender Blocking Powershell
Please follow these steps to whitelist the directory:
Step 1: Log in to Bitdefender GravityZone
Go to the Bitdefender GravityZone Control Center and log in with your credentials.
Step 2: Navigate to the Policies Section
On the left-hand menu, click on “Policies.”
Select the policy that applies to the endpoints where the directory needs to be whitelisted.
Step 3: Add Directory Exclusion
In the policy settings, click on “Antivirus.”
Scroll down to the “Exclusions” section.
Click on “Add” to create a new exclusion.
Step 4: Configure the Directory Exclusion
Exclusion Type: Choose “Folder” as the exclusion type.
Path: Enter the full path to the directory you want to exclude (e.g., 'C:\Program Files (x86)\CyberCNSAgent\').
Description: Optionally, provide a description for the exclusion for easier management.
Step 5: Set the Exclusion Scope
Define the scope of the exclusion, such as whether it applies to on-access scanning, on-demand scanning, or both.
Click “Save” to apply the exclusion.
Step 6: Verify the Exclusion
After applying the changes, test on an endpoint to ensure that the directory is no longer being scanned or flagged by Bitdefender.
Reference
You can refer to the detailed guide on adding exclusions in Bitdefender GravityZone by visiting this link:
https://www.bitdefender.com/consumer/support/answer/13427/
REF: https://cybercns.freshdesk.com/a/tickets/49777
...
Credentials Not Available for Scan Error
If any asset(s) fail due to invalid credentials, we display the message ‘Credentials Not Available For Scan’ at the asset details screen as shown below:
...
We have included the following platform checks here:
VMWare
Network Device
Linux
Windows
Darwin
MAC
Linux-based OS
Ubuntu
NetBSD
FreeBSD
Linux Kernel
Debian
Debian Linux
RHEL
Red Hat
CentOS
Fedora
Add Credentials
Tap on the key icon in the asset details screen for any probe-discovered asset to add credentials directly against the asset instead of having credentials mapped to the probe itself.
...
...
Add Microsoft Edge and Teams to Patching
...
Ref : https://cybercns.freshdesk.com/a/tickets/53913
...
Patching Errors and Troubleshooting
Memory Issues
If an asset does not have enough memory an error may appear in logs:
...
How To Check Installed Software for Linux using OSQUERY
| Info |
|---|
We have this same info for Windows here How To: Use OSQuery to Validate Installed Software For Linux based assets use the steps below. In this example, I am searching for a program called Thuderbird. Open Terminal Navigate to the below path cd /opt/CyberCNSAgent/ Run the osqueryi sudo ./osqueryi_linux Execute the queries below SELECT name,name as full_name,version,arch,release,source as install_source from deb_packages where name like "%thunder%"; SELECT name,name as full_name,version,arch,release,source as install_source from rpm_packages where name like "%thunder%"; |
Share this output with the support team
...
Remediated Vulnerabilities Still Showing in the Portal
Make sure a recent scan has been completed
Use the OSQUERY to determine application details
How To: Use OSQuery to Validate Installed Software
| Info |
|---|
NOTE: If both the old and new versions are present in the osqueryi output, follow these steps to clear the data. This issue could be caused by an incomplete removal of the application. If the installation location is still present, the information will be further analyzed and reported. Since there is no installed location or source path, only the uninstall string is available. This issue could be resolved by clearing the registry information. |
...
Scan Issues
SNMP Scan Issues
Solution 1: For Version 1 and Version 2
Download the file using the link below
https://betadev.mycybercns.com/agents/net-snmp-5.5.0-2.x64.exeOpen PowerShell as administrator
Navigate to the download location and run the below command
--> Start-Process net-snmp-5.5.0-2.x64.exe**Follow the installation steps and install the SNMPwalk
Run the below command in PowerShell and share the output with us.
--> snmpwalk -v1 -c snmpstring targetIP
for example, snmpwalk -v1 -c public 192.168.0.1
--> snmpwalk -v2c -c snmpstring targetIP
for example, snmpwalk -v2c -c public 192.168.0.1
-version 2 -community_string public -ip
...
Solution 2: All 3 versions of SNMP
Here are the troubleshooting steps for validating SNMP communication in PowerShell:
Download the validation tool from the provided link:
https://betadev.mycybercns.com/agents/snmp/validatesnmp.exeRun PowerShell as Administrator:
Navigate to the location where the downloaded file is located, and open PowerShell as an administrator.
Execute the validation command:
For SNMP version 1:
.\validatesnmp.exe -version 1 -community_string <string> -ip <targetip>
For SNMP version 2:
.\validatesnmp.exe -version 2 -community_string <string> -ip <targetip>
For SNMP version 3:
.\validatesnmp.exe -version 3 -security_name <username> -auth_protocal <auth_protocol> -auth_password <auth_password> -privacy_protocol <priv_protocol> -privacy_password <priv_passsword> -ip <targetip>
Replace <string> with the SNMP community string for SNMP v1 or v2, <targetip> with the IP address of the target device, <securityname> with the SNMPv3 username, <auth_protocol> with the authentication protocol (e.g., MD5 or SHA), <auth_password> with the authentication password, <priv_protocol> with the privacy protocol (e.g., AES or DES), and <priv_password> with the privacy password.
...
Windows Asset Credential Scan Issues (SMB)
You can validate the credentials from the probe agent machine by following the below steps:
Download validate smb.exe from the link below.
https://betadev.mycybercns.com/agents/validatesmb/validatesmb.exeRun the Command
Open PowerShell as an administrator
Navigate to the location of the file and run the appropriate command based on your asset type:
For a Domain Asset:
.\validatesmb.exe validatesmb <IP> <domain(FQDN)> <user> <password>
Sample: .\validatesmb.exe validatesmb 10.0.0.202 hash.local admin cc@#$123ns
For a Workgroup Asset:
.\validatesmb.exe validatesmb <IP> '""' <user> <password>
Sample:
.\validatesmb.exe validatesmb 10.0.0.202 '""' trator cc@#$123ns
If the validate SMB fails, you can verify it using the run window from the agent machine. Please initiate Windows run and enter the IP address after the admin$, click enter, and verify that you can access the remote asset admin$. It will prompt you to enter the credential, please enter the valid credential.
for e.g. \\192.168.1.1\admin$
...
Active Directory AD Scan Issues
Ensure correct information is added, such as:
The IP address in the DC name to avoid any DNS lookup issues
FQDN in the domain name and the username without a domain or ".\"
...
NMAP Requirements for Linux and MAC
Step 1: wget https://nmap.org/dist/nmap-7.95-2.x86_64.rpm
Step 2: sudo apt-get install alien
Step 3: sudo alien nmap-7.95-2.x86_64.rpm
Step 4: sudo dpkg --install nmap_7.95-3_amd64.deb
...
NMAP Scan Issues
If the nmap is not determining any assets, follow the below steps to troubleshoot:
Open the command prompt as an administrator on the agent machine.
Navigate to the CyberCNS agent folder cd "C:\Program Files (x86)\CyberCNSAgent\nmap"
Run the nmap command
.\nmap.exe --privileged -sV -T3 --min-parallelism 100 --max-parallelism 255 -script-timeout 1500000ms --top-ports 3000 -Pn --host-timeout 1900000ms --max-hostgroup 64 --min-hostgroup 30 --max-retries 2 --max-rtt-timeout 200000ms --exclude-ports 9100-9120,515,6101,631,59100,10001,9400,9500,9999,1058,721-731,1023,2000,2501,2503,3001,6869 --script auth,vuln,discovery,safe,ssl* <targetIP-range>
| Info |
|---|
Note: Please update the <targetIP-range> with the IP range that you are scanning and share with us the printed output by emailing to support@connectsecure.com or attaching to an open ticket |
Sample command:
.\nmap.exe --privileged -sV -T3 --min-parallelism 100 --max-parallelism 255 -script-timeout 1500000ms --top-ports 3000 -Pn --host-timeout 1900000ms --max-hostgroup 64 --min-hostgroup 30 --max-retries 2 --max-rtt-timeout 200000ms --exclude-ports 9100-9120,515,6101,631,59100,10001,9400,9500,9999,1058,721-731,1023,2000,2501,2503,3001,6869 --script auth,vuln,discovery,safe,ssl* 192.168.1.1/24
...
Firewall Scan - Error Connecting to Server
If you encounter a firewall scan error when connecting to the server, it may be due to communication or a bad username and password. Please verify that the firewall is communicable from the Probe agent machine via SSH or API.
...
AD Audit Scan Issues / Alerts Not Running
Run the script below
ActiveDirectory_AuditEnable_GPO-Policy.zip
Modify a user/computer/security group and verify if alerts are coming correctly.
...
Pending Jobs Issues - Force Stop Pending Jobs and Update Agent
Please follow the steps below on the agent machine to force-stop all pending jobs and ensure that new jobs are triggered immediately.
Step-1: Download and copy the file in the agent folder
https://agentv3.myconnectsecure.com/agentcheck.exe
Step-2: Stop the agent service by executing the powershell command
net stop cybercnsagent
net stop cybercnsagentmonitor
Step-3: Delete the data from the pendingjobqueue directory located in the agent folder "C:\Program Files (x86)\CyberCNSAgent"
Step-4: navigate to the agent folder and execute the agent check
cd "C:\Program Files (x86)\CyberCNSAgent"
.\agentcheck.exe
Step-5: start the agent service and then initiate the Validate credentials scans
net start cybercnsagent
net start cybercnsagentmonitor
...
ARM Shell Script - 32bit ARM Agent Upgrade
Steps to run the script:
Login to the arm machine.
run command - sudo su
Copy the script sh file to the arm machine.
run command - ./update_arm.sh
| View file | ||
|---|---|---|
|
...
Verify / Validate SNMP Creds
To verify SNMP credentials, follow these steps:
Download the SNMP validation executable from the following link:
https://betadev.mycybercns.com/agents/yohan/UtilityCompile/sample/cybercnsagent_linux_snmp_validation
Copy the downloaded executable into the agent path: /opt/CyberCNSAgent/
Open terminal and Navigate to the agent directory: /opt/CyberCNSAgent/
Provide execution permissions to the downloaded file by using the chmod +x cybercnsagent_linux_snmp_validation
Run the executable using the following command:
./cybercnsagent_linux_snmp_validation <Target IP Address> <Community String>
If you receive data in the terminal, it means the credentials are valid. If no data appears, the credentials are invalid.
Or use the validate creds scanning
...
Ref: https://cybercns.freshdesk.com/a/tickets/50646
...
Validate Linux Probe Connection Using SNMP
Install the SNMP tool.
sudo apt update
sudo apt install snmp snmp-mibs-downloader
Run the below command in the terminal and share the output with us.
snmpwalk -v1 -c snmpstring targetIP
for example, snmpwalk -v1 -c public 192.168.0.1
snmpwalk -v2c -c snmpstring targetIP
for example, snmpwalk -v2c -c public 192.168.0.1
...
Dependencies for C++ and .NET Libraries
Many partners face problems and vulnerabilities in and around the Microsoft C++ and .NET framework libraries, which can be hard to track down and remove.
To identify and remove orphaned libraries, you can use tools like Dependency Walker for C++ and Assembly Binding Log Viewer for .NET to determine which libraries your applications use.
Tracking dependencies can be facilitated by tools such as NDepend or ReSharper for .NET, as well as static analysis tools like CppDepend for C++.
Once you have a clear picture of the dependencies, you can safely remove the libraries that are not in use.
...
Threatlocker: Ringfencing Blocking Patching
Ringfencing in ThreatLocker blocks Powershell scripts that try to reach unknown IPs/ FQDNs, so adding them to an allow list in ThreatLocker was necessary.
...
Bitdefender Total Security - Firewall Settings to Allow Patching
From the Protection Features menu, tap on Protection > Firewall Settings
...
Enable the ‘connectsecurepatch.exe’ to allow the patching executable
...
allow the patching executable
...
Firewalls: Sophos XG
Make sure the ‘API Configuration’ checkbox is enabled under the System > Backup & Firmware > API section
...
Azure SQL Server False Positive(s)
Detection based on NMAP
Open PowerShell as Administrator
Navigate to the agent NMAP folder
...
Share the results of this to our support team!
...
Validation for Mapped Credentials
Validation of Mapped credentials can be performed from the portal itself, and the same can be viewed in the cyberutilites.log located in the "C:\Program Files (x86)\CyberCNSAgent\logs"
...
Select the Validate Credential scan type and click on save
...
Verify Windows Default Application Version Issue
Use the below command
| Code Block |
|---|
Get-AppxPackage -AllUsers | Where-Object {$_.Name -Like "appName"} |
Sample: Get-AppxPackage -AllUsers | Where-Object {$_.Name -Like "Microsoft.Microsoft3DViewer"}
...
Enable SMB in Remote Host for Probe to Assess OS and Application Vulnerabilities
Run the below command on the reported host and initiate a scan.
...
reg add HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System /v LocalAccountTokenFilterPolicy /t REG_DWORD /d 1 /f
...
Vulnerabilities for Browser Extension Program
To determine the issue with the browser extension, the below osqueryi can be executed
...
| Code Block |
|---|
SELECT name, browser_type,version,path,sha1(name||path) as unique_id FROM chrome_extensions WHERE chrome_extensions.uid IN (SELECT uid FROM users) group by unique_id. |
...
V4 API General Information
V4 API Postman Collection
ConnectSecure API.postman_collection.json
...
Prerequisites for General Scanning and Patching
Check out our full guide here: Agent Configurations
Create an exception to ConnectSecure primary executables and dependencies in the agent installation folder.
...
connectsecurepatch.exe
cybercnsagent.exe
cybercnsagent_arm
cybercnsagent_darwin
cybercnsagent_linux
cybercnsagentmonitor.exe
cyberutilities.exe
firewall_configs.zip
main.ps1
nmap.zip
osqueryi.exe
osqueryi_darwin
osqueryi_arm
osqueryi_linux
scripts.zip
vcruntime140.dll
...
TLS 1.0 Vulnerability False Positive
Open PowerShell as an administrator on the reported agent machine
Navigate to the Agent NMAP folder
cd C:\Program Files (x86)\CyberCNSAgent\nmap\Run the below NMAP command
.\nmap.exe --script ssl-enum-ciphers -p 3389 <Target_IP>
Capture that output and share it with our engineering teams.
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Microsoft Entra ID Integration Errors
403 Error with
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CSP Integration
Please make sure that the user for granting consent to the application is part of the Admin Agent Security Group and has the Azure AD legacy MFA enabled.consent to the application is part of the Admin Agent Security Group and has the Azure AD legacy MFA enabled.
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Invalid Resource
AADSTS650057 look for this in URL
This error occurs when the client application is trying to access a resource (API or service) that is not included in the application's registered permissions within Azure Active Directory (AAD).
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Why Default Pre/Installed Patched Applications Still Showing
To verify the Windows default application version issue, the below command can be used:
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Sample: Get-AppxPackage -AllUsers | Where-Object {$_.Name -Like "Microsoft.Microsoft3DViewer"}
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Getting Password Alert/User Login Alerts with Bad Password Attempt
We do password brute force attempts with our nmap and the snmp scanning below shows the usernames that are used.
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| Info |
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NOTE: Any users other than the ones provided in the list above is outside the purview of ConnectSecure and are not detected or supported for alerting |
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Patched Assets Not Listed
For the Windows version related to "KB" security patch-related issues and queries? Run the below and share the output from the reported machine.
wmic qfe get HotfixID | findstr /v HotFixID
$UpdateSession = New-Object -ComObject "Microsoft.Update.Session"; $UpdateSearcher = $UpdateSession.CreateUpdateSearcher(); $Results = $UpdateSearcher.Search("IsInstalled=1"); $updates = ForEach($update in $Results.Updates) {"KB"+[String]$update.KBArticleIDs}; $updates
Also, please run the below queries in PowerShell as Administrator and share the output with us
-> Navigate to CyberCNSAgent folder
cd "C:\Program Files (x86)\CyberCNSAgent"
-> Run the below command
.\osqueryi.exeselect CONCAT('KB',replace(split(split(title, 'KB',1),' ',0),')','')) as hotfix_id,description, datetime(date,'unixepoch') as install_date,'' as installed_by,'' as installed_on from windows_update_history where title like '%KB%' group by split(split(title, 'KB',1),' ',0);
select hotfix_id,description,installed_by,install_date,installed_on from patches group by hotfix_id;
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Active Directory Data Not Loading (OU, Users, Computers, GPO)
Please execute the below scripts and send the output for our team to debug:
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Is Reboot Required?
Run the below script and verify the reboot status:
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Cyberutilities.log Errors When SMB Not Enabled
The error: "failed to connect to '192.1.0.1:445': [winerror 10060] a connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond"}
2024-08-05 15:38:07,098 INFO smbClient execute_exec 665 SMB scan completed for 192.168.163.62 with status 0 output err CyberCNS Agent
Note: For the above error customer must enable the SMB protocol on the remote host
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Enable SMB Communication with PowerShell Commands
These commands will help set SMB to True and help successfully scan an asset.
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reg add HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System /v LocalAccountTokenFilterPolicy /t REG_DWORD /d 1 /f
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ConnectSecure V4 Agent Update Script
This script can help with basic troubleshooting when the agent is not showing online and will ensure the CyberCNSAgent.exe is validated and running the latest version.
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You must replace and update the 'x' with your Company and Tenant ID  |
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Error Installing vc_dist.x86.exe
Install the "VC_redist.x86.exe" manually from the cybercns agent folder and verify by initiating the scan once. The file is in "C:\Program Files (x86)\CyberCNSAgent\nmap".
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Lightweight Agent Not Converting to Probe- Error Installing npcap.exe
Install the "npcap.exe" manually by downloading it using the link below and verify by initiating the scan once.
https://npcap.com/dist/npcap-1.79.exe
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Error SMB Enabled but Username or Password Invalid
Port 445(SMB):- Error in validating AD Credentials:- response error: The attempted logon is invalid. This is either due to a bad username or authentication information. Port 636(LDAPS):- LDAP Result Code 200 "Network Error": read tcp 10.0.1.154:50974->10.0.1.153:636: wsarecv: An existing connection was forcibly closed by the remote host. Port 389(LDAP):- LDAP Result Code 49 "Invalid Credentials": 80090308: LdapErr: DSID-0C09050E, comment: AcceptSecurityContext error, data 52e, v4f7c
Check Agent Offline Status
How To: Check Agent Offline Status
Patching Zoom Application System Restart/Reboot
To de-bug check Event Viewer logs in agent machine.154:50974->10.0.1.153:636: wsarecv: An existing connection was forcibly closed by the remote host. Port 389(LDAP):- LDAP Result Code 49 "Invalid Credentials": 80090308: LdapErr: DSID-0C09050E, comment: AcceptSecurityContext error, data 52e, v4f7c
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Check Agent Offline Status
How To: Check Agent Offline Status
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Patching Zoom Application System Restart/Reboot
To de-bug check Event Viewer logs in agent machine.
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Having Old Software Installers / Executables a Problem
Potential Issues with Old Executables
Residual Vulnerabilities: If the old Teams executables contain vulnerabilities, they might still be exploitable by an attacker even if newer, patched versions are installed.
Execution by Accident or Malice: Old executables might be executed accidentally by users or scripts, or they might be targeted by attackers who know where they are located.
Inconsistent System State: Having multiple versions of the same software can lead to confusion and operational issues, especially if different components expect different versions.
Increased Attack Surface: Each executable on your system is a potential attack vector. Reducing the number of outdated or unnecessary executables reduces the attack surface.
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Credential Scan failing
Please use validate SMB process
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