...
| Table of Contents |
|---|
...
Overview
This document will cover how to uninstall the ConnectSecure Vulnerability Scan Agent, otherwise known as the CyberCNS agent.
...
Method 1 - Uninstall from Web Portal
...
| Note |
|---|
The agent must be online in order to get the uninstall command succesfuly |
...
Method 2 - Uninstall from Add/Remove Programs (Windows OS only)
Access the Add/Remove Programs from Windows Settings > Installed Apps
Locate the program called ‘ConnectSecure Vulnerability Scan Agent’ and tap to uninstall
...
Method 3 - Uninstall from Command Prompt or CLI
Windows
Open the command prompt as administrator
Navigate to the installed agent directory; by default we install to C:\ProgramFiles(X86)\CyberCNSAgent
Execute the ./cybercnsagent.exe -r command
| Code Block |
|---|
cd "C:\Program Files (x86)\CyberCNSAgent"
./cybercnsagent.exe -r |
This should completely remove the application and all services.
...
MAC
Open the terminal as sudo
| Code Block |
|---|
>>cd /opt/CyberCNSAgent/
>>cybercnsagent_darwin -r |
To stop/unload the service in the mac asset
sudo launchctl unload -w /Library/LaunchDaemons/com.CyberCNSAgent.AgentService.plist
To remove the service from the mac asset
sudo rm /Library/LaunchDaemons/com.CyberCNSAgent.AgentService.plist
...
| Info |
|---|
Looking for V2 Agent Information; check the page below |
https://cybercns.atlassian.net/wiki/x/aIA9YQ
...
Linux
Uninstallation Steps for Linux (Probe & LightWeightAgent)
Browse to the CyberCNSAgent installation directory
| Code Block |
|---|
>>cd /opt/CyberCNSAgent/ |
Run the uninstall command
| Code Block |
|---|
>> >>./cybercnsagent_darwinlinux -r |
...
Delete cybercnsagent service(s)
Run the commands below if the service(s) are not removed during the method(s) listed above.
sc delete [service name]
sc delete cybercnsagent
sc delete cybercnsagentmonitor
...
Need Support?
Do you need help? You can access our support portal anytime to create, view, and update tickets.
...