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CyberCNS has out-of-the-box integration support for Jira Software. This will help with creating tickets on Jira. |
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→ The "Server URL" will be the full URL of your Jira instance, including the "https://" prefix.
3. Enter Jira Email: Enter the Jira Email ID for the credentials to be added.
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Here a set of Events is to be set to get notified for. Those events are categorized as Agent, Company, Asset, Ports, Remediation, Vulnerability, Azureerror, AD Audit, and Azure AD Audit and Unquoted Service Path. Every category will have certain events which can be set.
Enter the Event Name and select the category and an Event/s as required.
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e.g. Asset category has below-listed alerts and selection of all or any is allowed.
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For the The Ports category, has the below-listed alerts, and the selection of all or anyone is allowed.
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For the Remediation category, selection of Remediation by Company OR Remediation by Assets OR Remediation by Product, Remediation by Asset and Product is allowed, and Enable Remediation for Critical and High Severity(Select any one of them).
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To Enable Tickets for Remediations with EPSS, one of the Remediation plan need to be selected from the Remediation Group.
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For the Vulnerability & Azure error category, the below-listed alert, and selection is allowed.
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For the AD Audit category, the below-listed alerts are available and selection of all or any is allowed. (Make sure to select the needed as it will create tickets based on the events)
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For the Azure AD Audit& Unquoted service path, the below-listed alert and selections are allowed.
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For the Reports, the below-listed alerts and selections are allowed.
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Once the above details are selected, click on Save.
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There is an option to Edit, Delete and set as default for the Alert Rules using the Action column. The listed Alert Rule can be edited and deleted if needed.
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Selected companies are shown in the image below, along with details such as Existing Company Name, Company Name, Event Set, Integration Profile, Pause Ticket Creation, and Mapped Date.
Here click on Copy Settings toCopy the company mapping settings to other company mappings.
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To copy the settings, select the desired company mappings and click on Update. This will copy the event set, integration profile, and ticket creation fields from the source company mapping to the selected target company mappings.
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Using the Action column can edit or delete the integration mapping. Any mapping can be edited or deleted, whenever necessary.
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