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You can find this module at the Global and Company levels. |
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Table of Contents
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Agents - Details
Access the Agents from the Overview category.
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Global Agent Details
This is where you can view all agents across all companies. Agents are categorized automatically into the Probe Agents, LightWeight Agents, and Deprecated Agents categories.
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Lightweight Agent: This is an agent installed on a single endpoint (a workstation or a server) that scans only the local endpoint where it is installed.
Probe Agent = This is an agent installed on a single endpoint (a workstation or a server) that scans itself and can scan any attached discovery settings that define the network segment(s).
Deprecated Agent = This is for ‘inactive’ agents no longer checking in after 90 days by default.
Please check out the https://cybercns.atlassian.net/wiki/x/nYA_ffor full details on the Agent Types.
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Agent Commands
You can run agent commands to a single agent by tapping the three-dot Action menu.
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Agent Command | Description |
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Map Discovery & Credentials | Controls the probe agent network segment(s) and credentials; this is found at the Company level > Discovery settings.  |
Reset Agent Configuration | Select to reset the Agent configuration back to the different settings like Reset AD Data, Update Agent, and Reset Agent. |
Dependency Status | Select to view the agent’s dependency status. If any of these are failing, your agents may not be communicating correctly, and you should contact our support team for help.  |
Scan | Start a Compliance or LightWeight scan |
Uninstall | Uninstall the agent |
Deprecate | Deprecate the agent |
Start Debug | Select to start the debugging process, which is generally used for advanced troubleshooting by our support team. |
End Debug | Select to end the debugging process. |
Fetch Logs | Select to start the fetch logs process; this can take about 5 minutes to complete; use the Download Logs option to obtain. |
Restart Agent | Select to restart the agent; this will restart the CyberCNSAgent service. |
Download Logs | Download the fetched logs; see Fetch Logs above. |
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Global Agent Actions
If you want to send agent commands to multiple agents, use the checkbox to illuminate the Global Actions button on the toolbar.
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Global Action | Description |
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Reset Agent Configuration |
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Scan | Start a Compliance or LightWeight Agent Scan |
Uninstall | Uninstall the agent |
Deprecate | Send agent to Deprecated Agents manually |
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Company Agent Details
Switching from the Global to Company level filters the Agents to the selected company. You will also find similar options to issue Agent Commands using the three-dot Action menu or the checkbox to display the Global Actions.
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| Info |
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We have pages dedicated to using the various agent installer methods and operating systems. Please visit the agent configuration page found here. |
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Agents - Toolbar Options
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Discovery
This is where you store the company-based network discovery settings and credentials used with the probe agent for asset discovery and network scanning.
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Address Type | Description / General Use | Example |
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CIDR (Classless Inter-Domain Routing) | Most commonly used for probe scanning, it allows you to scan a full set of host addresses based on the subnet mask configured | 192.168.0.1/24 |
Domain | Scan just a domain name | |
IP Range | Scan a range of IP addresses | 192.168.0.1 - 192.168.0.150 |
Static IP | Scan a single static IP address | 17.25.50.123 |
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Bulk Upload
Tap on the bulk upload option and download our template if you need to mass-add settings:
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| Info |
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Download the sample CVS here: https://portal.myconnectsecure.com/assets/files/bulk_ip_upload_sample.csv |
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Edit or Delete
Tap the three-dot Action menu next to any existing record to Edit or Delete.
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Credential Types
OS Types | Credential Type | ||
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Windows | AD, Asset Credential
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MacOS | Asset Credential | ||
Linux | Asset Credential | ||
VMWare | Asset Credential | ||
SNMP | SNMP V1, SNMP V2, SNMP V3 | ||
Firewall OS | Firewall Credentials: this will require additional Firewall Type that includes Arista, Draytek, Fortigate, Lancom, Mikrotik, Opnsense, PFsense, Sonicwall_TZ, Sophos_UTM, Sophos_XG, and Watchguard https://cybercns.atlassian.net/wiki/x/wICKfg If you want to help us get additional firewall integrations, please email support@connectsecure.com and let our team know!  |
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Mapping
You can view any of the Mapped Discovery Settings or Mapped Credentials here. These are the Discovery Settings that are mapped to your Probe Agents.
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Tap on the three-dot Action menu to use the Delete option.
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Jobs
Tap to view the company-based agent jobs.
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Tap the Created or Update date timestamp to see additional job details.
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Search
This CVE search enables you to look up a specific CVE. The assets table below shows any active assets that identify the vulnerability. Tap the asset's IP address to see its details.
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Alerts
View our timeline style of System Events captured for each company. You can set an optional date filter range to target a specific date range of events.
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Info
Tap here to view your V4 Getting Started Info.
https://cybercns.atlassian.net/wiki/x/MIDKfw
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Help Link
Click to access the related documentation page; this link is functional on all screens and will take you to the appropriate documentation page.
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Layout Settings
Here, you can change the UI look and feel using various options, including the Theme for color, the Scheme for dark and light mode, the Layout for toolbar and module positions, and the toggle to set the table view default.
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I prefer the Teal color, Light mode, and Classic layout with an asset table view. |
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Get Support
Our support team is here to help. Use one of three options to start a support request.
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