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What are Solutions? Solutions, also known as the Remediation Plan. |
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Company Solutions - Table of Contents
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Company Solutions - Overview
This view includes the Remediation Plan, Remediation Velocity, Remediated Records, and Suppressed Records.
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Company Solutions - Details
Remediation Plan
The Remediation Plan view provides your view of the detected Problems and offers the recommended KB/Fix to remediate the problem(s). This view includes the following fields: Action, Product, OS Name, EPSS Score, KB/Fix, Total Vulnerabilities, Severity, Affected Assets, and Ticket ID.
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Remediation Plan - Filtering Online vs Offline Assets
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Remediation Plan Actions
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Suppress
Select at least one of the Remediation Plan items using the checkbox with Global Actions or the three-dot Action menu.
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Refer to the Problems Suppress KB for full details on using the Approval/Rejection of problems. https://cybercns.atlassian.net/wiki/spaces/CVB/pages/2072151147/Company+Problems#Problems-Suppress |
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Integration Action
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If you have not configured an integration with ConnectSecure, the Integration Action menu will not work; please configure an integration and then visit these options. |
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This will create an alert based on your specified criteria.
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Remediation Velocity
Tap the Remediation Velocity section to view the Pending Remediation by Application multiline screen.
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0-7 Days
8-15 Days
16-30 Days
> 30 Days
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Remediated Records
Tap to view the selected company's Remediated Records. This includes the Name, Full Name, Asset Name, OS Name, Version Info, Publisher, Reason, and Date/Time Remediated On.
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You can download these in an Excel form using the download option:
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Suppressed Records
Tap to view the Suppressed problems. This includes the Problem Name, Reason, Suppression Request Sent Time, Suppression Status, Suppressed On Date/Time, Suppressed Until Date/Time, Assets, and Comments.
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Company Solutions - Action Toolbar Overview
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Company Solutions - Action Toolbar Actions
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Jobs
See historical/active job history across all companies, which includes Created Date-Time, Scan Type, Agent Name, Job Status, and Description fields.
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Alerts
Set a date range to view the System Events and asset timeline.
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Info
Tap to view the Getting Started wizard; see the link below for additional information.
V4 Getting Started In App Info
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Company Solutions - View Switching
To quickly switch between companies or to the global option, tap on the top-right corner of the screen. You don't need to leave or reload the page as the system will do it dynamically with each option change.
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Need Support?
Contact our support team by sending an email to support@connectsecure.com or by visiting our Partner Portal, where you can create, view, and manage your tickets.
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