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| Table of Contents |
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Overview
This document will cover how to uninstall the ConnectSecure Vulnerability Scan Agent, otherwise known as the CyberCNS agent.
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Method 1 - Uninstall from Web Portal
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| Note |
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The agent must be online in order to get the uninstall command succesfuly |
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Method 2 - Uninstall from Add/Remove Programs (Windows OS only)
Access the Add/Remove Programs from Windows Settings > Installed Apps
Locate the program called ‘ConnectSecure Vulnerability Scan Agent’ and tap to uninstall
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Method 3 - Uninstall from Command Prompt or CLI
Windows
Open the command prompt as administrator
Navigate to the installed agent directory; by default we install to C:\ProgramFiles(X86)\CyberCNSAgent
Execute the ./cybercnsagent.exe -r command
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This should completely remove the application and all services.
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MAC
Open the terminal as sudo
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sudo rm /Library/LaunchDaemons/com.CyberCNSAgent.AgentService.plist
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| Info |
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Looking for V2 Agent Information; check the page below |
https://cybercns.atlassian.net/wiki/x/aIA9YQ
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Linux
Uninstallation Steps for Linux (Probe & LightWeightAgent)
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>>./cybercnsagent_linux -r |
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Delete cybercnsagent service(s)
Run the commands below if the service(s) are not removed during the method(s) listed above.
sc delete [service name]
sc delete cybercnsagent
sc delete cybercnsagentmonitor
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Need Support?
Do you need help? You can access our support portal anytime to create, view, and update tickets.
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