V4 Troubleshooting FAQ
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TLS 1.0 Vulnerability False Positive
Open PowerShell as an administrator on the reported agent machine
Navigate to the Agent NMAP folder
cd C:\Program Files (x86)\CyberCNSAgent\nmap\Run the below NMAP command
.\nmap.exe --script ssl-enum-ciphers -p 3389 <Target_IP>
Capture that output and share it with our engineering teams.
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Enable SMB Communication with PowerShell Commands
These commands will help set SMB to True and help successfully scan an asset.
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reg add HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System /v LocalAccountTokenFilterPolicy /t REG_DWORD /d 1 /f
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ConnectSecure V4 Agent Update Script
This script can help with basic troubleshooting when the agent is not showing online and will ensure the CyberCNSAgent.exe is validated and running the latest version.
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You must replace and update the 'x' with your Company and Tenant ID  |
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Checking Logs
Agent Logs - work in progress
Patch logs - work in progress
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Credential Scan failing
Please use validate SMB process
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