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What are Company Solutions? Solutions, formerly also known as the Remediation Plan. |
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Problems identified during scanning. |
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Company Solutions - Table of Contents
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Company Solutions - Overview
This view includes two different sections: the Remediation Planand , Remediation Velocity, Remediated Records, and Suppressed Records.
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Company Solutions - Details
Remediation Plan
The Remediation Plan view provides your view of the detected Problems and offers the recommended KB/Fix to remediate the problem(s). This view includes the following fields: Action, Product, OS Name, EPSS Score, KB/Fix, Total Vulnerabilities, Severity, Affected Assets, and Ticket ID.
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Remediation Plan Action Types
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Field | Description |
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Action | Displays the Action Type defined by ConnectSecure to remediate the problem; this includes updating, uninstall uninstalling, software patchpatching, and run running a remediation script. |
Product | Displays the name of the Product |
EPSS Score | Displays the EPSS Score for the product (https://www.first.org/epss/) |
KB/Fix | Displays the recommended KB or Fix for the affected product |
Total Vulnerabilities | Displays the count of total vulnerabilities |
Critical | Displays the count of critical vulnerabilities |
High | Displays the count of high vulnerabilities |
Medium | Displays the count of medium vulnerabilities |
Low | Displays the count of low vulnerabilities |
Affected Assets | Displays the count of affected assets by the product |
Ticket ID | Displays the associated TICKET ID if using PSA Integration |
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Remediation Plan Actions
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Suppress
Select at least one of the Remediation Plan items using the checkbox with Global Actions or the three-dot Action menu.
Tap on the Suppress Option
Complete the Suppress Solutions required fields and tap the Save button to complete.
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Refer to the Problems Suppress KB for full details on using the Approval/Rejection of problems. https://cybercns.atlassian.net/wiki/spaces/CVB/pages/2072151147/Company+Problems#Problems-Suppress |
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Integration Action
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If you have not configured an integration with ConnectSecure, the Integration Action menu will not work; please configure an integration and then visit these options. |
Select at least one of the Remediation Plan items using the checkbox with Global Actions or the three-dot Action menu.
Tap on the Integration Action menu option.
Complete the Integration Action required fields, which include the Integration Mapping/Credential, Action, and Select Integration Profile.
This will create an alert based on your specified criteria.
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Remediation Velocity
Tap the Remediation Velocity section to view the Pending Remediation by Application multiline screen.
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0-7 Days
8-15 Days
16-30 Days
> 30 Days
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Remediated Records
Tap to view the selected company's Remediated Records. This includes the Name, Full Name, Asset Name, OS Name, Version Info, Publisher, Reason, and Date/Time Remediated On.
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Suppressed Records
Tap to view the Suppressed problems. This includes the Problem Name, Reason, Suppression Request Sent Time, Suppression Status, Suppressed On Date/Time, Suppressed Until Date/Time, Assets, and Comments.
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Company Solutions - Action Toolbar Overview
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Suppress - tap to suppress a Problem (vulnerability) from the solutions screen.
Suppressed Records - tap to view historical data for all suppressed problems.
Remediated - tap to view historical data for all remediated problems.
Integration Action - tap to use the Short or Long Description with configured integration.
Jobs - tap to view historical data for Jobs.
Alerts - tap to view the System Events, timeline-style alerts.
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Company Solutions - Action Toolbar Actions
Suppress
You must first select at least one of the Remediation Plan items using the checkbox, then tap the Suppress icon to set suppression parameters.
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Refer to the Problems Suppress doc for full details on using the Approval/Rejection of problems.
https://cybercns.atlassian.net/wiki/spaces/CVB/pages/2072151147/Company+Problems#Problems-Suppress
Suppressed Records
Tap the Suppressed Records icon to view all of your company-level vulnerabilities that have been suppressed. This includes the Problem Name, Reason, Suppression Request Sent Time, Suppression Setatus, Suppresed On, and Suppresesed Till fields.
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Remediated
Tap here to view historical data for remediated records, including Name, Full Name, Version, Total Vulnerabilities, Critical, High, Medium, Low, and Remediated On data fields.
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Integration Action
Select at least one of the Remediation Plan records, then tap the Integration Action button and choose Long or Short Description.
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Long Description = Host Name, Fix URL, Uninstall Path, Vulnerabilities Count, Source, Version Short Description = Host Name, Fix URL, Uninstall Path, and Version |
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Jobs
See historical/active job history across all companies, which includes Created Date-Time, Scan Type, Agent Name, Job Status, and Description fields.
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Alerts
Set a date range to view the System Events and asset timeline.
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Info
Tap to view the Getting Started wizard; see the link below for additional information.
V4 Getting Started In App Info
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Company Solutions - View Switching
To quickly switch between companies or to the global option, simply tap on the top-right corner of the screen. You don't need to leave or reload the page as the system will do it dynamically with each option change.
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Need Support?
Contact our support team by sending an email to support@connectsecure.com or by visiting our Partner Portal, where you can create, view, and manage your tickets.
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