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| https://www.atlassian.com/software/jira |
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Jira - Overview
The Jira integration sends alerts from ConnectSecure to the Jira ticketing system.
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ConnectSecure Setup
Navigate to Global > Settings > Integrations and tap the Jira tile under the Alerts category.
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Field Name | Description / General Use |
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Name | Choose a name of your choice to describe/define the integration |
Jira Server | When adding, enter the Jira server URL for your Jira instance, including the ‘https://’ prefix. |
Jira Email | Enter the email ID for the credentials used for Jira auth |
Jira API Key | Enter the Jira API key; see ‘Generating Jira API Key’ below |
Jira Project | Enter the numeric value of your Jira project |
Jira Issue Type | Enter the numeric value of your issue type |
Select Associated Company | Select a company to use, or leave blank for all |
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Jira Setup
Generating Jira API Key
Log in to your Jira account.
Click on the User avatar icon and choose Manage Account.
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🏁 Jira API Token Generation Completed
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ConnectSecure Setup
Credentials
Complete the required fields; see Jira Setup above for information on obtaining the API key.
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Event Set
You can use the standard Event Sets for optional alerting; this is not required for mapping companies.
Each category has its unique set of Event Sets listed; tap the menu and enable with checkboxes.
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Integration Rules
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You must have ‘Event Set’ configured to link to an Integration Rule |
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The Event Set and Integration Rules work together to create the alerting.
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Company Mapping
Manage the mapping between the Local (ConnectSecure) Company and your Integration (Jira) Company; using the Create Ticket or Event Set & Integration Rules is not required.
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Once you add Company Mappings, you can tap the Finish button to complete.
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Need Support?
Contact our support team by sending an email to support@connectsecure.com or by visiting our Partner Portal, where you can create, view, and manage your tickets.
https://cybercns.freshdesk.com/en/support/login
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