This page will cover the various options for user management, as well as the authentication and security methods available for accessing ConnectSecure.
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Add New User
Navigate to your Global Dashboard then, on the side toolbar, tap the User Management icon.
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Enter your Login Name (the email address used for signup) and password.
New User 2-Factor Setup
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You only need to set up one of the following methods, but you can configure multiple options if you choose to do so. |
Tap your choice and then the Next button for setup. Below are instructions for the two options.
Authenticator App Method
Select the Authenticator App option, then tap next.
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You will be redirected to the authentication front-end Zitadel (authprod.myconnectsecure.com), where you will see your newly created user account details and options for password and Security,
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This completes your setup, and you can now visit the ConnectSecure portal and log in at https://portal.myconnectsecure.com - you must provide the tenant name based on your company.
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Device Dependent Method
Select the Device dependent option, then tap Next.
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This completes your setup, and you can now visit the ConnectSecure portal and log in at https://portal.myconnectsecure.com - you must provide the tenant name based on your company.
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Reset Password / MFA
This section will review how to use the password and MFA reset options and methods.
Ask Your Admin
If you have another user at your company with Admin permissions, you can ask them for assistance if you need to use the RESET MFA option.
Navigate to Global > User Management and use the three-dot action menu next to the user's name.
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Self-Service Using Reset Password Link
From the login link (https://authprod.myconnectsecure.com/ui/login/loginname ), tap the Reset Password link.
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You will receive an email with a link to ‘Reset password’ 'Reset password' as shown below. Tap on the Reset password button.
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The code Code from the email should be automatically inserted into the Set Password screen. If it isn't, please copy and paste it, then set your new password and tap Next.
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You will see the Password Set confirmation screen, ; tap the Next button to complete.
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Upon successful logonlogin, you will be prompted to Verify 2-Factor before logging in.
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Upon successful login, you will land on the Zitadel authentication front end; navigate to your portal login screen here: https://portal.myconnectsecure.com to access the application.
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Supported Password and Security
ConnectSecure has several methods available for authentication, which are found in the Zitadel portal; login log in by visiting https://authprod.myconnectsecure.com, tap the Profile icon under the User icon, or from the sidebar using the Profile icon (must be at Global > Overview to access)
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Tap to the Password and Security section. You will see your 3 three main options.
Local password
Passwordless Authentication
Multifactor Authentication
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Passwordless Authentication
Tap the Add method option to add a new Passwordless method.
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Give the authenticator a name and then tap either Send Registration Link (1) or Generate QR Code (2).
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Multifactor Authentication
Tap the Add Factor option to add a new multifactor method.
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Tap on the desired option, which include includes Auth App (TOTP), Fingerprint, Security Keys, Face ID, Windows Hello, or the One Time Password (OTP) email option.
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NOTE: To use your phone with SMS, you must verify your phone number first. See below for help. |
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Assigning Security Roles to Users
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What are Security Roles? Roles are used to assign application - permissions and company-level access rights. |
Navigate to Global > Overview > Dashboard, then tap the User Management icon.
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Roles are assigned during new user creation, which is it is found here: |
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Default Roles and Security Matrix
ConnectSecure provides the following built-in roles with permissions listed in the table below.
Role | Overview | Assets | Vulnerabilities | Compliance | Active Directory | PII | Read | Write |
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ADMIN | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
ACTIVEDIRECTORYVIEWER | Yes | No | No | No | Yes | No | Yes | No |
ACTIVEDIRECTORYWRITER | Yes | No | No | No | Yes | No | Yes | Yes |
APPROVER | Yes | Yes | No | No | No | No | Yes | No |
ASSETVIEWER | Yes | Yes | No | No | No | No | Yes | No |
ASSETWRITER | Yes | Yes | No | No | No | No | Yes | Yes |
COMPLIANCEVIEWER | Yes | No | No | Yes | No | No | Yes | No |
COMPLIANCEWRITER | Yes | No | No | Yes | No | No | Yes | Yes |
PIIVIEWER | Yes | No | No | No | No | Yes | Yes | No |
PIIWRITER | Yes | No | No | No | No | Yes | Yes | Yes |
VULNERABILITYVIEWER | Yes | No | Yes | No | No | No | Yes | No |
VULNERABILITYWRITER | Yes | No | Yes | No | No | No | Yes | Yes |
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In the previous version of ConnectSecure, we had a role called ‘ITADMIN’'ITADMIN,' which is no longer found. To grant ITADMIN access similarly in V4, you should assign the following roles:
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Company Level Allow/Deny Access Options
You can restrict a user to a specific company or set of companies based on the Security Role assigned.
Select any role, except for Admin, to see those options.
Allowed Companies
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Denied Companies
Choose the Denied Companies radio option, then select from the Choose Company drop-down.
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Need Support?
Contact our support team by sending an email to support@connectsecure.com or by visiting our Partner Portal, where you can create, view, and manage your tickets.
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