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Company Solutions - Table of Contents

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Company Solutions - Overview

This view includes two different sections: the Remediation Plan and Remediation Velocity.

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Company Solutions - Details

Remediation Plan

The Remediation Plan view provides your view of the detected Problems and offers the recommended KB/Fix to remediate the problem(s). This view includes the following fields: Action, Product, EPSS Score, KB/Fix, Total Vulnerabilities, Severity, and Affected Assets.

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Field

Description

Action

Displays the Action Type defined by ConnectSecure to remediate the problem; this includes update, uninstall, software patch, and run remediation script

Product

Displays the name of the Product

EPSS Score

Displays the EPSS Score for the product (https://www.first.org/epss/)

KB/Fix

Displays the recommended KB or Fix for the affected product

Total Vulnerabilities

Displays the count of total vulnerabilities

Critical

Displays the count of critical vulnerabilities

High

Displays the count of high vulnerabilities

Medium

Displays the count of medium vulnerabilities

Low

Displays the count of low vulnerabilities

Affected Assets

Displays the count of affected assets by the product

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Remediation Velocity

Tap the Remediation Velocity section to view the Pending Remediation by Application multiline screen.

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  • 0-7 Days

  • 8-15 Days

  • 16-30 Days

  • > 30 Days

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Company Solutions - Side Navigation Toolbar Overview

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  1. Suppress - tap to suppress a Problem (vulnerability) from the solutions screen.

  2. Suppressed Records - tap to view historical data for all suppressed problems.

  3. Remediated Records - tap to view historical data for all remediated problems.

  4. Jobs - tap to view historical data for Jobs.

  5. Alerts - tap to view the System Events, timeline-style alerts.

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Company Solutions - Side Navigation Toolbar Actions

Suppress

You must first select at least one of the Remediation Plan items using the checkbox, then tap the Suppress icon to set suppression parameters.

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Suppressed Records

Tap the Suppressed Records icon to view all of your company-level vulnerabilities that have been suppressed. This includes the Problem Name, Reason, Suppression Request Sent Time, Suppression Setatus, Suppresed On, and Suppresesed Till fields.

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Remediated Records

Tap here to view historical data for remediated records, including Name, Full Name, Version, Total Vulnerabilities, Critical, High, Medium, Low, and Remediated On data fields.

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Jobs

See historical/active job history across all companies, which includes Created Date-Time, Scan Type, Agent Name, Job Status, and Description fields.

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Alerts

Tap to view the System Events, timeline-style.

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Company Solutions - View Switching

To quickly switch between companies or to the global option, simply tap on the top-right corner of the screen. You don't need to leave or reload the page as the system will do it dynamically with each option change.

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Need Support?

Contact our support team by sending an email to support@connectsecure.com or by visiting our Partner Portal, where you can create, view, and manage your tickets.

https://cybercns.freshdesk.com/en/support/login

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