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(Please do NOT include https while adding the credentials in HaloPSA).
Once all the details above are provided, SAVE the data. Likewise, you can add multiple credentials in this section using the '+' sign.
Under the Halo PSA click on API Details here we will get the Details about the Resource Server, Authorisation Server, and Tenant Name.
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Default Template
When the credentials are added, an option to add the Default Template is seen.
Instead of selecting each time for ticket creation in Integration action, we can add a default template here for a particular integration.
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