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  • Click on the link in the Title column to copy it to the clipboard, and browse that link to get details of the specific Scan finding.

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  • To create a ticket for your integrated PSA applications, check the box(es) to their left and click Integration Action.

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  • Next, select the Integration Mapping credentials and the actions for the ticket creation, and then click on Next.

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  • After the ticket has been successfully created, a pop-up message will be displayed along with the created Ticket number.

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  • Network Scan Findings have 2 different views available as Network Scan and Asset level network scan.

  • In the image depicted below, click on the Vulnerabilities(s) column to get the details of the Vulnerabilities affected.

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  • In the image below you can get the Vulnerabilities ID, CVSS score, Severity, and Port related to the issue if any.

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  • Next, select the Integration Mapping credentials and the actions for the ticket creation, and then click on Next.

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  • If you are creating a new ticket, enter the requested data in the next dialog and click Submit.

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  • After the ticket has been successfully created, a pop-up message will be displayed along with the created Ticket number.

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Global Level

  • Navigate to Global Settings(⚙) > Network Scan Findings.

  • As shown in the image below, the Companies column will have companies and assets belonging to that company affected by that CVE. Click on the Companies count to get the details of the Companies.

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  • If the Companies count is clicked, Company Name, Title, Severity, CVSS Score, and Asset(s) data can be found for the affected CVE.

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  • When Asset(s) count is selected, details like Asset Details with Name, Port, and TicketID are seen.

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