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  • Application Name: Enter a relevant, such as a company name without spaces. Client ID and Client secret will be displayed by choosing Authentication Method as Client ID and Secret(Services).

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  • If enabled all permissions under permissions, select the client under the details agent to login as: Please select the client here.

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  • For the client permissions please provide below mentioned access to allow creation of the tickets.

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  • Domain Name: Navigate to Configuration > Integrations > HaloPSA API > Resource Server will be the domain name(Copy the Domain Name to add to the CyberCNS Halo PSA Integration).

  • Please make sure NOT to use https in the Domain name and Authorisation Server while adding Halo PSA credentials.

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  • For the Ports category, has the below-listed alerts, and the selection of all or anyone is allowed.

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  • For the Application Baseline category, has the below-listed alert, and selection is allowed.

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  • For the Remediation category, selection of Remediation by Company OR Remediation by Asset OR Remediation by Product is allowed.

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  • For the Vulnerability & Azure error category, the below-listed alert, and selection is allowed.

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  • For the AD Audit category below-listed alerts are available and selection of all or any is allowed. (Make sure to select the needed as it will create tickets based on the events).

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