Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Info

CyberCNS supports Kaseya PSA integration to add value to partners using existing ticketing system functionality. This integration can be used primarily to notify and manage security assessments reported by CyberCNS.

Select Integration

Info

This screen will likely change as we add more integrations.

...

  • It will lead to add credentials for your Kaseya Instance. Provide details as requested by clicking on the '+' sign.

...

Enter Credentials

  1. Enter Credential Name: Choose a name of your choice for the credentials to be added.

  2. Enter UserName: Enter a Kaseya Username for the credentials to be added.

  3. Enter Password: Enter the Kaseya Password name for the credentials to be added.

  4. Enter Domain: Enter the Kaseya Domain name for the credentials to be added.

  5. Enter Tenant Name: Enter the Tenant Name of the domain.

...

  • The next step is to map local companies in CyberCNS to Kaseya companies corresponding to the selected domain.

Company Mapping

  • Click on Company Mapping.

    • Choose Kaseya Credentials from the dropdown (here it will reflect already added credentials if any) and click on + Add to add Integration Mapping.

  • In New Company Mapping, choose the Kaseya Credential of your choice from the dropdown.

...